Job Description
Top MNC in Bangalore
Hiring for Training & Quality Manager
Must be from International BPO
Must be a tenured Deputy Manager Or Manager Training on Papers
The role is more into Training and less into Quality
Experience 8+ Years
Interested candidates can call at or mail cv at [email protected]
Roles & Responsibilities
Identify and assess future and current training needs through job analysis, career paths, annual
performance appraisals and consultation with line managers
Draw an overall or individualized training and development plan that addresses needs and expectations
Conduct effective induction and orientation sessions
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Develop/ enhance the current training methodologies/ framework
Resolve any process related opportunities and tailor training programs as necessary
Maintain a keen understanding of training trends, developments and best practices
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Schedule training sessions, organizes information cascade and other interventions for team
Review existing training materials and manuals to determine appropriateness and relevance and update accordingly
Work with managers to address learning issues, instruction problems, or new educational needs
regarding specific employees or departments
Hiring for Training & Quality Manager
Must be from International BPO
Must be a tenured Deputy Manager Or Manager Training on Papers
The role is more into Training and less into Quality
Experience 8+ Years
Interested candidates can call at or mail cv at [email protected]
Roles & Responsibilities
Identify and assess future and current training needs through job analysis, career paths, annual
performance appraisals and consultation with line managers
Draw an overall or individualized training and development plan that addresses needs and expectations
Conduct effective induction and orientation sessions
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Develop/ enhance the current training methodologies/ framework
Resolve any process related opportunities and tailor training programs as necessary
Maintain a keen understanding of training trends, developments and best practices
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Schedule training sessions, organizes information cascade and other interventions for team
Review existing training materials and manuals to determine appropriateness and relevance and update accordingly
Work with managers to address learning issues, instruction problems, or new educational needs
regarding specific employees or departments
💡 Quick Summary
Seeking a career-building opportunity? The Training And Quality Manager|Immediate joiners position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
