Job Description
De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1+28, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
We are looking for a detail-oriented Training Lead to design and support the delivery of end-user training for our ERP-IFS transformation program. This role focuses on enabling Super Users to train their teams using contextualized, business-specific learning. Reporting to the Manager, Learning & Development, the Training Lead will ensure all logistics are in place, training materials are properly managed, and progress is tracked and reported across business units.
This is a 6-month contract role.
Key Responsibilities
Training Design
Using best practice instructional design methodology creates a robust training program to ensure ERP training objectives and outcomes are achieved in a timely manner.
Create and manage the training delivery schedule in line with the ERP rollout timeline.
Work with Super Users and Change Coordinators to ensure training sessions are planned and resourced appropriately.
Track training activities across departments and identify risks, blockers, or delays.
Project Management
Ability to scope ERP training project with attention to detail and ability to meet ambitious timelines
Monitor and manage training project risks
Logistics & Support
Organize logistics for training sessions (e.g., venues, invites, equipment, system access).
Ensure availability of required tools and materials before and during each session.
Provide support to Super Users during their training delivery (virtual or in-person).
Collateral Management
Manage the library of training materials, ensuring content is version-controlled, consistent, and up to date.
Work with Business Analysts, Super Users, and other SMEs to collect, organize, and distribute relevant job aids, quick reference guides, and walkthroughs.
Progress Tracking & Reporting
Monitor training completion and participation, escalating issues when targets are not met.
Maintain a central tracker for training progress by role, team, and region.
Gather feedback and coordinate updates or refreshers as needed.
Problem Solving & Communication
Act as the first point of contact for training-related queries and issues.
Proactively identify problems or gaps in training plans or execution and work with relevant teams for resolution.
Keep stakeholders informed with regular updates, dashboards, or briefings.
Qualifications & Experience
3+ years’ experience in training design and delivery, program support, and project coordination, ideally within ERP or large transformation projects.
Prior experience with instructional and curriculum design are necessary
Experience working in an LMS, developing training materials and facilitating training sessions are a must
Strong organizational skills with the ability to manage multiple moving parts.
Comfortable working with stakeholders across business functions and levels.
Proficiency with tools like Excel, SharePoint, Teams, and scheduling platforms.
Familiarity with ERP systems or enterprise training environments is a plus.
Key Traits for Success
Highly organized, detail-oriented, and proactive.
Strong communicator, able to follow up and follow through with diverse teams.
Problem-solver who can work independently while knowing when to escalate.
Comfortable with ambiguity and fast-paced project environments.
Why Join This Project?
This is a unique opportunity to play a critical role in one of our organization's most important transformations. You’ll be instrumental in supporting Super Users as they enable their teams with the tools and knowledge needed to adopt a new way of working.
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, ****** orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
Established in 1+28, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
We are looking for a detail-oriented Training Lead to design and support the delivery of end-user training for our ERP-IFS transformation program. This role focuses on enabling Super Users to train their teams using contextualized, business-specific learning. Reporting to the Manager, Learning & Development, the Training Lead will ensure all logistics are in place, training materials are properly managed, and progress is tracked and reported across business units.
This is a 6-month contract role.
Key Responsibilities
Training Design
Using best practice instructional design methodology creates a robust training program to ensure ERP training objectives and outcomes are achieved in a timely manner.
Create and manage the training delivery schedule in line with the ERP rollout timeline.
Work with Super Users and Change Coordinators to ensure training sessions are planned and resourced appropriately.
Track training activities across departments and identify risks, blockers, or delays.
Project Management
Ability to scope ERP training project with attention to detail and ability to meet ambitious timelines
Monitor and manage training project risks
Logistics & Support
Organize logistics for training sessions (e.g., venues, invites, equipment, system access).
Ensure availability of required tools and materials before and during each session.
Provide support to Super Users during their training delivery (virtual or in-person).
Collateral Management
Manage the library of training materials, ensuring content is version-controlled, consistent, and up to date.
Work with Business Analysts, Super Users, and other SMEs to collect, organize, and distribute relevant job aids, quick reference guides, and walkthroughs.
Progress Tracking & Reporting
Monitor training completion and participation, escalating issues when targets are not met.
Maintain a central tracker for training progress by role, team, and region.
Gather feedback and coordinate updates or refreshers as needed.
Problem Solving & Communication
Act as the first point of contact for training-related queries and issues.
Proactively identify problems or gaps in training plans or execution and work with relevant teams for resolution.
Keep stakeholders informed with regular updates, dashboards, or briefings.
Qualifications & Experience
3+ years’ experience in training design and delivery, program support, and project coordination, ideally within ERP or large transformation projects.
Prior experience with instructional and curriculum design are necessary
Experience working in an LMS, developing training materials and facilitating training sessions are a must
Strong organizational skills with the ability to manage multiple moving parts.
Comfortable working with stakeholders across business functions and levels.
Proficiency with tools like Excel, SharePoint, Teams, and scheduling platforms.
Familiarity with ERP systems or enterprise training environments is a plus.
Key Traits for Success
Highly organized, detail-oriented, and proactive.
Strong communicator, able to follow up and follow through with diverse teams.
Problem-solver who can work independently while knowing when to escalate.
Comfortable with ambiguity and fast-paced project environments.
Why Join This Project?
This is a unique opportunity to play a critical role in one of our organization's most important transformations. You’ll be instrumental in supporting Super Users as they enable their teams with the tools and knowledge needed to adopt a new way of working.
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, ****** orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
💡 Quick Summary
Seeking a career-building opportunity? The Training Lead- 6 month contract position is now open for candidates interested in the Education Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
