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https://www.myglit.com/lateral/cref/d3ff70d8f1

JOB DESCRIPTION - CALL CENTER MANAGER

Department: TED Status: Full-time, Non-exempt

Experience - 5 to 10 years.

Location - Nagpur

Salary Up to 12Lpa

US Shift (Rotational Shift and 2 week off)

The primary role is to lead all Call Center and Client Teams new hire and on floor training activities
including in house trainer development. Develop, periodically review and implement project-specific and
Standard Operating Procedures (SOP) training for new and existing Call Center employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Plan batches...