Job Description
8-10 years of prior training experience in reputed call centers with more than 4 years of team handling skills is required. Should have handled a team of Trainers/Sr Trainers/AMs of the stint. Inbound and Outbound Voice and Non Voice domain experience is a must. Soft skills and Communication training knowledge is an add on preferred. Good knowledge /background of the contact center industry training experience is needed. Should have had a background of technical training expertise in his/her experience span. Must be able to effectively deal with people at all levels inside and outside of the Company. Creative ability, writing proficiency and visual graphics design ability. Must be proficient with Microsoft Office Suite (Word, advanced Excel, including ability to create Power Point presentations, and knowledge of Outlook
💡 Quick Summary
Seeking a career-building opportunity? The Training Manager for Hexaware call centre| Nagpur position is now open for candidates interested in the BPO Jobs sector. This role in Nagpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.