Job Description
Training Program Manager
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The Mutual Benefits Training Program Manager role supports the delivery of the Mutual Benefits Employer Training Program. This is a key component of the overall Mutual Benefits Program which invests in initiatives that support EML to be the #1 performer in personal injury claims management.
The role is part of a high performing team that works strategically to deliver a comprehensive suite of market leading facilitated and self-paced training products to EML Group's employer customers, their staff and injured workers.
This will be a full time, + month contract position based in the Sydney CBD office, with flexibility to work from home.
YOUR RESPONSIBILITIES
Develop, plan and manage all aspects of the facilitated training program
Lead the marketing strategy for the facilitated training program in collaboration with the Head of Projects and the Head of Stakeholder Engagement.
Manage the design, delivery and maintenance of the updated EMlearning portal.
Oversee management of the Absorb platform including ensuring 100% accuracy and quality of content and undertake email campaigns, determine ticketing requirements and pricing, and event capacity.
Engage external providers and facilitators to schedule quarterly facilitated training and ensure that these stakeholders are engaged in the program.
Engage client services and other relevant internal stakeholders regularly to provide Facilitated Training Program updates and garner additional promotional support.
Develop a standard monthly and annual reporting suite and provide these to the Manager of Projects including analysis of uptake and attendance, feedback from client services, customers and providers, as well as competitor analysis for facilitated training program and EMlearning.
Provide additional customer support for Facilitated Training Program events and EMlearning (as required)
ABOUT YOU
2+ years experience in a similar learning and development, event management and/or online product management role, ideally within the workers compensation or WHS industry.
Intermediate proficiency in Microsoft office suite.
Experience working with Learning Management Systems.
Fantastic facilitation and stakeholder engagement skills.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please .
Job ID JR264+
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The Mutual Benefits Training Program Manager role supports the delivery of the Mutual Benefits Employer Training Program. This is a key component of the overall Mutual Benefits Program which invests in initiatives that support EML to be the #1 performer in personal injury claims management.
The role is part of a high performing team that works strategically to deliver a comprehensive suite of market leading facilitated and self-paced training products to EML Group's employer customers, their staff and injured workers.
This will be a full time, + month contract position based in the Sydney CBD office, with flexibility to work from home.
YOUR RESPONSIBILITIES
Develop, plan and manage all aspects of the facilitated training program
Lead the marketing strategy for the facilitated training program in collaboration with the Head of Projects and the Head of Stakeholder Engagement.
Manage the design, delivery and maintenance of the updated EMlearning portal.
Oversee management of the Absorb platform including ensuring 100% accuracy and quality of content and undertake email campaigns, determine ticketing requirements and pricing, and event capacity.
Engage external providers and facilitators to schedule quarterly facilitated training and ensure that these stakeholders are engaged in the program.
Engage client services and other relevant internal stakeholders regularly to provide Facilitated Training Program updates and garner additional promotional support.
Develop a standard monthly and annual reporting suite and provide these to the Manager of Projects including analysis of uptake and attendance, feedback from client services, customers and providers, as well as competitor analysis for facilitated training program and EMlearning.
Provide additional customer support for Facilitated Training Program events and EMlearning (as required)
ABOUT YOU
2+ years experience in a similar learning and development, event management and/or online product management role, ideally within the workers compensation or WHS industry.
Intermediate proficiency in Microsoft office suite.
Experience working with Learning Management Systems.
Fantastic facilitation and stakeholder engagement skills.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please .
Job ID JR264+
💡 Quick Summary
Seeking a career-building opportunity? The Training Program Manager position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
