Job Description
Requirements:
• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)
• Supervise agents while in their training period.
• Develop non-classroom communication and training materials
• Coordinate New Hire, Progression & Enhancement Training activity
• Assess participant and class performance
• Participate in minor client interaction (include effective curriculum feedback and client visits)
• Perform other related duties and assignments as required and as assigned by supervisor or manager.
Requirements:
• Must have at least 1 year training experience in a Call Center setup
• Previous Customer Service / Sales / experience in call center or related industry
• Demonstrated ability in classroom leadership, classroom management, classroom organization
• Must be amenable to work onsite in Hyderabad
• Must be amenable to work in GY schedule
• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)
• Supervise agents while in their training period.
• Develop non-classroom communication and training materials
• Coordinate New Hire, Progression & Enhancement Training activity
• Assess participant and class performance
• Participate in minor client interaction (include effective curriculum feedback and client visits)
• Perform other related duties and assignments as required and as assigned by supervisor or manager.
Requirements:
• Must have at least 1 year training experience in a Call Center setup
• Previous Customer Service / Sales / experience in call center or related industry
• Demonstrated ability in classroom leadership, classroom management, classroom organization
• Must be amenable to work onsite in Hyderabad
• Must be amenable to work in GY schedule
💡 Quick Summary
Seeking a career-building opportunity? The Training Specialist |BPO| | Hyderabad position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.