Job Description
If residing within commutable distance to one of our APAC offices in Sydney, Newcastle, Auckland, or Mount Maunganui, this role would offer a hybrid schedule (3 days in office, 2 days the ability to work from home). Those outside of commutable distance would be considered on a remote basis.
Please note: This role requires full working rights in Australia without current or future sponsorship, proof of this is required to be produced in the final stages of selection.
Essential Duties And Responsibilities
Develop training materials by completing thorough research, determining the preferred modality, and assess the learning needs of key audiences
Create learning objectives, and/or update learning program content and affiliated materials such as job aides, instructor guides, and applicable participant resources
Work collaboratively with internal Stakeholders (product managers, customer support teams, teammates, etc.) to ensure content accuracy, relevance, and effectiveness
Supports and continually enhances the process to facilitate rapid application and development using templates and Professional Services Training standards
Viewed as a go-to partner for all learning related queries, both client specific and general
Supports teammates and customer acquisition of knowledge, skills and behaviors through targeted development initiatives
Manages training development projects from start to finish, including communicating crucial updates and training progress/risks
Proactively identifies and highlights continuous improvement opportunities in learning material, curriculums and key learning processes to Product Training Manager
Manage stakeholder expectations against project recommendations to ensure consensus and agreement
Work as a professional partner and learning consultant when interfacing with internal and external customers to solve business problems utilizing the ADDIE educational model
Utilize instructional models and adult learning methods to design learning experiences that promote practice, retention, and application of new skills and knowledge
Use rapid development tools such as Articulate 360 to create engaging eLearning projects and programs
Develop engaging and captivating educational videos through various software, including Synthesia
Coordinate project tasks with management and team members as needed. Maintain open communication with all staff involved in new initiatives and projects as related to training
Manage the submission and tracking of general and bespoke training content and meticulously review and edit the translated content, ensuring it adheres to formatting and quality standards
💡 Quick Summary
Seeking a career-building opportunity? The Training Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
