Job Description
o Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
o Calling Credit cards customers for various service and sales related campaigns.
o Targets on conversions and cross selling.
o Cross selling of various bank products.
o Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
Job Requirements:
o Willingness to learn and a flair for knowledge
o Attitude of continuous improvement
o Excellent communication skills – Written & Verbal
o Understanding of credit cards industry an advantage
o Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.
o Graduate
o Confident person
o Should be able to establish rapport quickly with peers, managers & customers
o Possess an upbeat , positive can-do attitude
o Great listening skills and strong communication abilities.
o Ambition, Energy self-starter, Fun.
o Innovation and Learning.
o Integrity
o Team player: Candidate must be able to work effectively with all levels of the organization
💡 Quick Summary
Seeking a career-building opportunity? The Transaction Banking Counsellor|PRIORITY|Regional sales position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
