Transaction Banking, Payments Product Manager, Analyst/Associate, London

RESPONSIBILITIES

Execute against payments product strategy and Transaction Banking’s high growth objectives

End-to-end product management support for UK and European payments team

Drive commercialization objectives through partnership across product, coverage, operations, and service

Work directly with Transaction Banking Coverage teams and Clients to understand their needs and assist with solution design and implementation

Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and enterprise technology organizations

EXPERIENCE REQUIRED

Experience in one or more of the following payment rails; SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2, and cross-border cross currencies

Excellent organizational, time management and planning skills with a track record of balancing multiple initiatives across ad hoc and project-based activities

Mission Driven: Must be a strong believer in the team and mission

Inclusive Culture: Considerate to the cultural differences of team

Forward thinking: Anticipation of organizational needs for efficiency

Ability to generate ideas, identify and drive the development of new business

Basic Qualifications:

2+ years of Treasury/Cash Management product management/development or engineering/operations experience, with a focus on end-to-end payments process including cross-border, cross-currency solutions

Experience in one or more of the following payment rails; SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2, and cross-border cross currencies

Experience in JIRA to define epics, stories and test cases for new requirements. Ability to execute test cases

Experience working with Engineering teams to implement new payment rails and solutions

Track record of supporting coverage with client needs identification, solution recommendations, RfP responses and pricing

Support coverage in delivering product demos and best and final solution presentations (over phone or in-person)

Provide training and support to client service, operations and coverage and business partners on new payments product capabilities

Contribute input into marketing strategy and communications plans

Preferred Qualifications:

Hands on experience of agile development in a Product Owner role including writing epics, stories and test cases

Knowledge of cash management services and products including collections, payments, account structures, liquidity management, and virtual accounts

Strong payments industry knowledge; consultative background around complex solutions

Technical expertise and experience of ISO 20022 and SWIFT standards across payments and cash management domains

Experience of ownership and completion of UAT testing of payments systems

Ability to understand and articulate customer needs and turn requirements into actionable solutions

Ability to mobilize internal networks and resources

Strong working relationships with clients, colleagues and cross-functional partners

Desirable to have Channels products knowledge including; internet, host-host, API, SWIFT and mobile channels

Desirable to have working knowledge of key ERP (AP, AR and Treasury) functions and Treasury Management Systems (TMS)