Job Description
Transactional Quality Manager/International Voice Process
We are seeking a highly experienced Manager - Quality or Tenured Deputy Manager On papers in a BPO to lead our team in Kolkata.
• extbf{Drive continuous improvement} for Transaction Quality and Delivery.
• extbf{Manage Call Quality & Client related KPI's}.
• extbf{Evaluate the effectiveness} of TQ interventions.
We are seeking a highly experienced Manager - Quality or Tenured Deputy Manager On papers in a BPO to lead our team in Kolkata.
• extbf{Drive continuous improvement} for Transaction Quality and Delivery.
• extbf{Manage Call Quality & Client related KPI's}.
• extbf{Evaluate the effectiveness} of TQ interventions.
💡 Quick Summary
Seeking a career-building opportunity? The Transactional Quality Manager/International Voice Process position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.