Job Description
· Input all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers
· Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers
· Prepare invoices for all confirmed bookings according to the systems pricing
· Follow up on hotel confirmations, tours and excursions etc. re-checking the details once again before sending to Accounts Department for invoicing
· Amends, cancels bookings whenever requested and charges agents/clients according to hotel contract & cancellation policy
· Seeks opportunities to maximize on revenue; upsell to clients by offering higher room types, added tours & excursions
· Keeps up to date on various update of Hotel rates, special rates & promotions, ground handling service charges etc.
· Monitors all bookings for individual clients and ensure that payment is received prior to cancellation deadline
· Process daily administrative tasks such as monitor Arrival check list, No-Shows and Show-ups reports received from Airport Representatives and accordingly communicate relevant information to our agents to action
· Attends Hotel show-arounds and inspections to have clear understanding of the product (room types, facilities etc.)
· Provides feedback on any communications to various internal department in case of any rate disputes
· Flag any issues for resolution to team leader
· Other duties as assigned, assisting in special projects, and taking on additional responsibility
· Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers
· Prepare invoices for all confirmed bookings according to the systems pricing
· Follow up on hotel confirmations, tours and excursions etc. re-checking the details once again before sending to Accounts Department for invoicing
· Amends, cancels bookings whenever requested and charges agents/clients according to hotel contract & cancellation policy
· Seeks opportunities to maximize on revenue; upsell to clients by offering higher room types, added tours & excursions
· Keeps up to date on various update of Hotel rates, special rates & promotions, ground handling service charges etc.
· Monitors all bookings for individual clients and ensure that payment is received prior to cancellation deadline
· Process daily administrative tasks such as monitor Arrival check list, No-Shows and Show-ups reports received from Airport Representatives and accordingly communicate relevant information to our agents to action
· Attends Hotel show-arounds and inspections to have clear understanding of the product (room types, facilities etc.)
· Provides feedback on any communications to various internal department in case of any rate disputes
· Flag any issues for resolution to team leader
· Other duties as assigned, assisting in special projects, and taking on additional responsibility
💡 Quick Summary
Seeking a career-building opportunity? The Travel Consultant position is now open for candidates interested in the MIS Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.