Travel Operations - Urgent Hiring

Location

Delhi, Delhi

Full job description

Concept Holidayz is a leading travel agency in Delhi, specializing in customized holiday packages, international tours, honeymoon travel, and corporate travel. We’re trusted by 25,000+ happy travelers and known for making travel seamless and memorable.

Job Description

Handle Domestic & outbound travel inquiries from leads (calls, emails, WhatsApp, etc.)

Sell domestic and international tour packages – flights, hotels, transfers, and experiences

Customize itineraries based on clients' preferences, budgets, and travel goals

Upsell premium services (visa assistance, travel insurance, upgrades)

Maintain customer follow-ups and close leads efficiently

Maintain strong knowledge of trending destinations like Bali, Dubai, Singapore, Maldives, Europe, Thailand, and Kashmir

Coordinate with vendors, suppliers, and internal ops teams to deliver bookings smoothly

Requirements:

Prior experience in travel sales / holiday package sales preferred

Excellent communication & interpersonal skills

Strong destination knowledge (International & Domestic)

Passion for travel & customer service

Proficiency in CRM tools, WhatsApp Business, and basic Excel

Why Join Concept Holidayz?

Work with a fast-growing travel agency in Delhi

Get exposure to global travel trends and real-time customer handling

Performance-based incentives & bonuses

Friendly, young, and motivated work culture

Job Type: Permanent

Pay: ₹20,000.00 - ₹43,7++.17 per month

Application Question(s):

Which all destinations you have done so far?

What is your current salary?

Work Location: In person