Principal Duties/Responsibilities
• To provide operational HR advice, guidance and support to Managers and Colleagues within agreed scope of responsibility
• To provide a quality administrative service and efficient support to key HR stakeholders
• To maintain accurate HR records – manual and computerised, accurately produce HR documentation in accordance with internal timeframes
• To share information accurately and in a timely manner across HR Service Delivery, HR Partner's and all HR departments as required
• Use initiative and proactively contribute to the improvement of efficiency, problem resolution and development of Willis Towers Watson policies, practices and procedures
• Be an active member of the team to enhance the teams' ability to deliver consistent high quality service
• Ensure compliance with internal procedures, Security, Safety, Health and Environmental responsibilities and external compliance regulation and legislation.

Experience / Requirements
• Previous experience of working within a busy HR administrative environment and knowledge of key HR related issues and processes, is desirable.
• Experience of maintaining an HRIS database such as Oracle would be beneficial
• Working knowledge and experience of adhering to and providing guidance on company policies and procedures, is desirable
• Confident and effective communication and interpersonal skills at all organisational levels
• Exceptional organisational/coordinating skills with the ability to effectively prioritise workload against competing demands and recognise the importance and relevance of tasks to meet deadlines
• Ability to work independently and under pressure whilst analysing complex situations/data and identify options for action
• Exceptional attention to detail and accuracy with good numerical skills
• Proven experience of working with stakeholders and managing expectations