Job Description
DSI Systems
Senior Workforce Analyst - Contact Center
DSI Systems • United States • via Indeed
8 days ago
$70K–$75K a year
Full–time
Apply directly on Indeed
Apply on Remote Jobs USA
Apply on Teal
Apply on Jobgether
Apply on JobServe
Apply on Remote Jobs USA
Apply on Startup Jobs
Qualifications
4+ years working in a contact center workforce management environment required
Prior experience using NICE IEX or similar workforce management software system required
Prior experience forecasting call volume, AHT and Shrinkage required
4 more items(s)
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
4 more items(s)
Responsibilities
THE SHIFT FOR THIS ROLE IS +:00 AM - 5:00 PM CST, MONDAY–FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION
Monitor real-time volume, AHT, staffing requirements in a multi-skill contact center environment
Perform administrative duties within our workforce management software tool to support BPO partners
7 more items(s)
Job description
DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a motivated individual to fill one of our new roles as a Senior Workforce Analyst – Contact Center (RTA).
PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE POSITION
THE SHIFT FOR THIS ROLE IS +:00 AM - 5:00 PM CST, MONDAY–FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION
About DSI
DSI is...
Report this listing
Southwire Company LLC
Underground Lineman - North Carolina
Southwire Company LLC • via ZipRecruiter
21 days ago
Full–time
No Degree Mentioned
Apply on ZipRecruiter
Apply on SideHustles.com
Apply on SimplyHired
Job description
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?
Job Description
Position Summary
This position is responsible for the safe repair and rejuvenation of medium to high voltage underground cables using Novinium's patented technology and processes.
Responsibilities
Safety
Work safely with no electrical contact incidents or personal injuries
Enhance and advance a below zero incident safety culture and behavior
Comprehend and follow OSHA and company safety rules
Responsible for the safety of all people at a worksite
Craftwork
Operate TDR waveform and RF locating equipment to perform cable testing and analysis of cable paths, splice locations and neutral corrosion
Place and operate cable injection equipment on de-energized and energized cables in transformers, switchgear, junction boxes and at other cable end points
Perform air flow tests
Prepare cable for injection activities, including electrical craftwork according to quality standards
Inject URD and feeder cables with Novinium patented repair/rejuvenation fluids using sustained and un-sustained rejuvenation technologies
Provide field service and set up injection equipment
Switch medium voltage electrical circuits
Write and implement cable switching orders, manage switching contact with circuit owner
Climb poles to perform work if needed
Carry out other duties as assigned
Project Management
May coordinate injection and digging activities (competency in excavation)
Maintain rolling stock and equipment
Select Injection Adapters, and cable accessories
Assist Team Leader with job planning, hazard avoidance, and recording daily work records
Operate company vehicles and equipment, including bucket trucks, as required
Customer Relations
Provide positive customer service
Requirements
Relevant work experience as a Lineman, Class A Lineman, Class B Lineman, First Class Power Lineman, or Cable Splicer with current certification or documentation
Experience with underground line work, including URD, fault location and repair, and switching
Strong Lineman underground craftwork skills, including inline splices, terminations and elbows
Ability to read circuit maps
Basic computer skills and entry level proficiency with MS Office applications (Outlook, Word, Excel, internet/web)
Understanding of basic construction skills
Strong mechanical skills
Familiarity with URD systems and cables, fault repair and switching
Safe work record and a firm commitment to safety
Valid driver's license and acceptable DMV record
CDL preferred
Passport and ability to travel to Canada preferred
Working Conditions
Able and willing to travel on a regular basis
Able to safely climb poles if needed
Able to lift, push, pull and carry at least 75 lbs. for a distance of 300 ft.
Able to stand, kneel and work in confined spaces for an extended period of time
Must be able to fit into a confined space rescue harness
Must conduct digging operations as required
Frequent sitting, standing and walking
Frequent exposure to seasonal elements
Conditions may vary based on assignment
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Senior Workforce Analyst - Contact Center
DSI Systems • United States • via Indeed
8 days ago
$70K–$75K a year
Full–time
Apply directly on Indeed
Apply on Remote Jobs USA
Apply on Teal
Apply on Jobgether
Apply on JobServe
Apply on Remote Jobs USA
Apply on Startup Jobs
Qualifications
4+ years working in a contact center workforce management environment required
Prior experience using NICE IEX or similar workforce management software system required
Prior experience forecasting call volume, AHT and Shrinkage required
4 more items(s)
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
4 more items(s)
Responsibilities
THE SHIFT FOR THIS ROLE IS +:00 AM - 5:00 PM CST, MONDAY–FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION
Monitor real-time volume, AHT, staffing requirements in a multi-skill contact center environment
Perform administrative duties within our workforce management software tool to support BPO partners
7 more items(s)
Job description
DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a motivated individual to fill one of our new roles as a Senior Workforce Analyst – Contact Center (RTA).
PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE POSITION
THE SHIFT FOR THIS ROLE IS +:00 AM - 5:00 PM CST, MONDAY–FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION
About DSI
DSI is...
Report this listing
Southwire Company LLC
Underground Lineman - North Carolina
Southwire Company LLC • via ZipRecruiter
21 days ago
Full–time
No Degree Mentioned
Apply on ZipRecruiter
Apply on SideHustles.com
Apply on SimplyHired
Job description
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?
Job Description
Position Summary
This position is responsible for the safe repair and rejuvenation of medium to high voltage underground cables using Novinium's patented technology and processes.
Responsibilities
Safety
Work safely with no electrical contact incidents or personal injuries
Enhance and advance a below zero incident safety culture and behavior
Comprehend and follow OSHA and company safety rules
Responsible for the safety of all people at a worksite
Craftwork
Operate TDR waveform and RF locating equipment to perform cable testing and analysis of cable paths, splice locations and neutral corrosion
Place and operate cable injection equipment on de-energized and energized cables in transformers, switchgear, junction boxes and at other cable end points
Perform air flow tests
Prepare cable for injection activities, including electrical craftwork according to quality standards
Inject URD and feeder cables with Novinium patented repair/rejuvenation fluids using sustained and un-sustained rejuvenation technologies
Provide field service and set up injection equipment
Switch medium voltage electrical circuits
Write and implement cable switching orders, manage switching contact with circuit owner
Climb poles to perform work if needed
Carry out other duties as assigned
Project Management
May coordinate injection and digging activities (competency in excavation)
Maintain rolling stock and equipment
Select Injection Adapters, and cable accessories
Assist Team Leader with job planning, hazard avoidance, and recording daily work records
Operate company vehicles and equipment, including bucket trucks, as required
Customer Relations
Provide positive customer service
Requirements
Relevant work experience as a Lineman, Class A Lineman, Class B Lineman, First Class Power Lineman, or Cable Splicer with current certification or documentation
Experience with underground line work, including URD, fault location and repair, and switching
Strong Lineman underground craftwork skills, including inline splices, terminations and elbows
Ability to read circuit maps
Basic computer skills and entry level proficiency with MS Office applications (Outlook, Word, Excel, internet/web)
Understanding of basic construction skills
Strong mechanical skills
Familiarity with URD systems and cables, fault repair and switching
Safe work record and a firm commitment to safety
Valid driver's license and acceptable DMV record
CDL preferred
Passport and ability to travel to Canada preferred
Working Conditions
Able and willing to travel on a regular basis
Able to safely climb poles if needed
Able to lift, push, pull and carry at least 75 lbs. for a distance of 300 ft.
Able to stand, kneel and work in confined spaces for an extended period of time
Must be able to fit into a confined space rescue harness
Must conduct digging operations as required
Frequent sitting, standing and walking
Frequent exposure to seasonal elements
Conditions may vary based on assignment
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
💡 Quick Summary
Seeking a career-building opportunity? The Underground Lineman - North Carolina position is now open for candidates interested in the Work from home Jobs sector. This role in Ahuroa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
