Job Description
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance:
Question Authority
Walk the Talk
Share Knowledge
Listen, not just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits
We Care About Your Total Wellbeing:
Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: * paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here.
What You'll Be Doing:
As a Door Attendant, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service, and personal attention, contributing significantly to customer loyalty and resident retention while embodying professionalism at all times.
Interacts with all residents, prospects and guests, showing genuine appreciation by greeting, smiling, opening building doors and demonstrating a professional, welcoming and friendly demeanor to anyone who enters or passes through the lobby.
Demonstrates curiosity and diligence by proactively identifying customer needs such as opening doors for residents who have packages in their arms, providing luggage carts, arranging transportation, or offering additional assistance as needed. Gathers pertinent information and details from the resident in order to determine the best course of action
Assists Concierge by accepting packages for residents and maintains the "Delivery Log." Moves new packages as quickly as possible into the package room or organizes packages in an orderly manner. Provides meal break or absence coverage by attending to the Concierge desk.
Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally
Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs
Providing resident services such as lockout assistance, transportation arrangements, and event support
Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses
Ensuring timely entry of service requests and conducting routine inspections for organized common areas
Vigilantly monitoring security systems for a secure environment
Implementing security measures by securing sensitive information and locking computers when away
Scheduled Hours: Friday-Tuesday: 3PM-12AM, 1 Hour Meal Break (Off Wednesday & Thursday)
What You'll Need To Thrive:
High School diploma or equivalent
Comfortable working in a Union environment
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Salary: $22.3319
Employees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days)
Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered.
How We Deliver A Winning Performance:
Question Authority
Walk the Talk
Share Knowledge
Listen, not just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits
We Care About Your Total Wellbeing:
Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: * paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here.
What You'll Be Doing:
As a Door Attendant, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service, and personal attention, contributing significantly to customer loyalty and resident retention while embodying professionalism at all times.
Interacts with all residents, prospects and guests, showing genuine appreciation by greeting, smiling, opening building doors and demonstrating a professional, welcoming and friendly demeanor to anyone who enters or passes through the lobby.
Demonstrates curiosity and diligence by proactively identifying customer needs such as opening doors for residents who have packages in their arms, providing luggage carts, arranging transportation, or offering additional assistance as needed. Gathers pertinent information and details from the resident in order to determine the best course of action
Assists Concierge by accepting packages for residents and maintains the "Delivery Log." Moves new packages as quickly as possible into the package room or organizes packages in an orderly manner. Provides meal break or absence coverage by attending to the Concierge desk.
Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally
Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs
Providing resident services such as lockout assistance, transportation arrangements, and event support
Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses
Ensuring timely entry of service requests and conducting routine inspections for organized common areas
Vigilantly monitoring security systems for a secure environment
Implementing security measures by securing sensitive information and locking computers when away
Scheduled Hours: Friday-Tuesday: 3PM-12AM, 1 Hour Meal Break (Off Wednesday & Thursday)
What You'll Need To Thrive:
High School diploma or equivalent
Comfortable working in a Union environment
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Salary: $22.3319
Employees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days)
Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered.
💡 Quick Summary
Seeking a career-building opportunity? The Union Doorman - Murray Hill Tower position is now open for candidates interested in the Security Guard Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.
