Upwork

💰 ₹18,000 - ₹28,800 (Est.) 📍 Pune

Job Description

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Aadhcode Solutions PVT Ltd


IT Client Support- Flutter (Night shift)
Aadhcode Solutions PVT Ltd • India • via Indeed
18 hours ago
₹3L–₹5L a year
Full–time
Apply directly on Indeed
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Job description
Job Description: IT Client Support- Flutter (Night Shift)

Role Overview:
The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems in a timely and efficient manner.

Key Responsibilities:
• Proficient in Flutter development with 2+ years of experience
• Respond to client queries via phone, email, or chat, ensuring quick resolution of IT issues.
• Escalate complex issues to higher-level support teams when necessary.
• Monitor IT systems and proactively address alerts or potential issues.
• Document all client interactions and solutions in the ticketing system.
• Follow up with clients to ensure issues are fully resolved.
• Adhere to service level agreements (SLAs) and maintain high customer satisfaction.

Qualifications and Skills:
• Bachelor's degree in IT, Computer Science, or a related field (preferred).
• 1-2 years of experience in IT support or a similar role.
• Strong communication and customer service skills.
• Ability to work independently and under pressure during night shifts.

Additional Information:
• Shift timings: + PM to 6 AM (or as per company requirements).
• Exposure to international client support is a plus.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Shift:
• Night shift

Work Days:
• Monday to Friday

Application Question(s):
• Do you have experience in IT-mainly flutter

Experience:
• total work: 2 years (Preferred)

Work Location: Remote
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Upwork


Experienced Siebel CRM Developer for Telecom Projects
Upwork • United States • via Upwork
12 hours ago
$14–$16 an hour
Contractor
No Degree Mentioned
Apply directly on Upwork


Qualifications
Version Expertise: Work with Siebel Version 20.xxxx or above, ensuring efficient performance and integration
Experience: 5 to 10 years of hands-on experience in Siebel CRM development and configuration
Telecom Background: Essential experience in the telecom industry, ideally having worked on Siebel implementations for telecom companies
Strong knowledge in Account & Contact Management, Assistant Order Management, and EAI
Experience with Siebel PRM/Dealer Management, Field Service, and Workforce Management
Proficiency in Siebel BI Publisher Reports and Version 20.xxxx or higher
Responsibilities
Develop and Configure Siebel CRM Solutions: Specializing in telecom-related processes and requirements
Account and Contact Management
Assistant Order Management and EAI (Enterprise Application Integration)
Utilize modules such as Siebel Workforce Management, Partner Relationship Management (PRM)/Dealer Management, Field Service, and BI Publisher for reporting
RODOD (Rapid Offer Design and Order Delivery): Contribute to the design and implementation (preferred skill)
Job description
Key Responsibilities:

Develop and Configure Siebel CRM Solutions: Specializing in telecom-related processes and requirements.

Siebel Configuration Activities:

Account and Contact Management

Assistant Order Management and EAI (Enterprise Application Integration)

Utilize modules such as Siebel Workforce Management, Partner Relationship Management (PRM)/Dealer Management, Field Service, and BI Publisher for reporting.

Version Expertise: Work with Siebel Version 20.xxxx or above, ensuring efficient performance and integration.

RODOD (Rapid Offer Design and Order Delivery): Contribute to the design and implementation (preferred skill).

Qualifications:

Experience: 5 to 10 years of hands-on experience in Siebel CRM development and configuration.

Telecom Background: Essential experience in the telecom industry, ideally having worked on Siebel implementations for telecom companies.

Technical Skills:

Strong knowledge in Account & Contact Management, Assistant Order Management, and EAI.

Experience with Siebel PRM/Dealer Management, Field Service, and Workforce Management.

Proficiency in Siebel BI Publisher Reports and Version 20.xxxx or higher.

Knowledge of RODOD is a plus.

💡 Quick Summary

Seeking a career-building opportunity? The Upwork position is now open for candidates interested in the Work from home Jobs sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

Sponsored

Job Details

Company Name: Experienced Siebel CRM Developer for Telecom Projects

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Upwork in Pune is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Upwork is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Upwork. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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