Job Description
Dear Candidates,
We have an opening for below Profile for Customer Service Executive for a Leading Bank Brand Name.
• Location: Airoli
• CTC: Up to 4.5 LPA
• Qualification: Graduate (Freshers are welcome to apply)
Key Responsibilities
Handle inbound and outbound calls to address customer queries related to banking products and services.
Provide prompt and accurate assistance to customers while ensuring high service quality.
Resolve customer concerns or escalate issues to the relevant department when necessary.
Maintain and update customer records in the system.
Adhere to company policies, compliance, and guidelines for handling sensitive customer information.
Meet daily/weekly performance targets for call quality, resolution time, and customer satisfaction.
Skills Required
Excellent communication skills (both verbal and written).
Strong problem-solving abilities and customer-focused attitude.
Basic computer knowledge and familiarity with banking terminologies (preferred).
Ability to work effectively in a team and manage time efficiently.
Why Join Us?
Opportunity to start a career in the banking sector.
Comprehensive training and support provided for professional growth.
A dynamic work environment with opportunities for learning and development.
Work Hours: Day shift
How To Apply
Send your resume tohr@careervalues.in or contact us at 8850XXXXXX+ - Number on wats app
Please share this opening with your near and dear ones
Regards
Team Careervalues
This job is provided by Shine.com
We have an opening for below Profile for Customer Service Executive for a Leading Bank Brand Name.
• Location: Airoli
• CTC: Up to 4.5 LPA
• Qualification: Graduate (Freshers are welcome to apply)
Key Responsibilities
Handle inbound and outbound calls to address customer queries related to banking products and services.
Provide prompt and accurate assistance to customers while ensuring high service quality.
Resolve customer concerns or escalate issues to the relevant department when necessary.
Maintain and update customer records in the system.
Adhere to company policies, compliance, and guidelines for handling sensitive customer information.
Meet daily/weekly performance targets for call quality, resolution time, and customer satisfaction.
Skills Required
Excellent communication skills (both verbal and written).
Strong problem-solving abilities and customer-focused attitude.
Basic computer knowledge and familiarity with banking terminologies (preferred).
Ability to work effectively in a team and manage time efficiently.
Why Join Us?
Opportunity to start a career in the banking sector.
Comprehensive training and support provided for professional growth.
A dynamic work environment with opportunities for learning and development.
Work Hours: Day shift
How To Apply
Send your resume tohr@careervalues.in or contact us at 8850XXXXXX+ - Number on wats app
Please share this opening with your near and dear ones
Regards
Team Careervalues
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Urgent position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
