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Urgent Hiring Customer Care and Front Office

Customer Care Executive >>
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Urgent Hiring Customer Care and Front Office

Customer Care Executive >>
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Description

FOR INTERVIEW CALL HR 8717886676, 8989956606
• Designation : Customer Care Executive

Job Description
• Manage large amount of incoming outcoming calls
• Generates Sales Lead
• Provide accurate, valid complete information by using the right method/ tools
• Meet personal/ customer service team sales targets call handling quotas
• Handle complaints, provide appropriate solutions alternatives within the time limits; follow up to ensure resolution
• Keep Records of customer interactions
• Follow communication procedures, guidelines policies
• Take the extra mile to engage customers

Skills
• Excellent communication presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Track Record of over- achieving quota
• Strong phone contact handling skills active listening
• Familiarity with CRM systems practices
• Customer Orientation ability to adapt/ respond to different types characters

Salary Up to 3 LPA , Shift timing Customer Care Executive 09AM to 6 PM (Sunday off)
• Designation : Front Office Executive

Job Description
• Greets, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments
• Makes and confirms appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices packages and travel directions guidance to customer.
• Front desk Administration task
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining office and self-hygiene is essential daily.

Salary Up to 3 LPA , Shift timingFront Office Executive 11 AM to 8 PM (Monday off)

FOR INTERVIEW CALL HR 8717886676, 8989956606

This job is provided by Shine.com

Attributes

Company Name: Advance Experts HR Solutions

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    HR details Details

    474login
    2898 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
    Contact All items

    Listing location

    Mumbai, Maharashtra, India
    18.9733536, 72.8281049192

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    Urgent Hiring Customer Care and Front Office by 474login