Urgent Hiring Customer Care and Front Office

FOR INTERVIEW CALL HR , 8+8++56606

• Designation : Customer Care Executive

Job Description

• Manage large amount of incoming outcoming calls

• Generates Sales Lead

• Provide accurate, valid complete information by using the right method/ tools

• Meet personal/ customer service team sales targets call handling quotas

• Handle complaints, provide appropriate solutions alternatives within the time limits; follow up to ensure resolution

• Keep Records of customer interactions

• Follow communication procedures, guidelines policies

• Take the extra mile to engage customers

Skills

• Excellent communication presentation skills

• Ability to multi-task, priorities, and manage time effectively

• Track Record of over- achieving quota

• Strong phone contact handling skills active listening

• Familiarity with CRM systems practices

• Customer Orientation ability to adapt/ respond to different types characters

Salary Up to 3 LPA , Shift timing Customer Care Executive 0+AM to 6 PM (Sunday off)

• Designation : Front Office Executive

Job Description

• Greets, registers, and attends to patients/customers.

• Answers telephone and customer queries.

• Transmits and receives telephone messages and sets appointments

• Makes and confirms appointments.

• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.

• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices packages and travel directions guidance to customer.

• Front desk Administration task

• Flexible, adaptable, quick learner, independent and willing to travel extra mile.

• Grooming and maintaining office and self-hygiene is essential daily.

Salary Up to 3 LPA , Shift timingFront Office Executive 11 AM to 8 PM (Monday off)

FOR INTERVIEW CALL HR , 8+8++56606

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