Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solvingcomplaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers needs clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Requirements
minimum requirement 10th
fresher are also welcome
This job is provided by Shine.com
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers needs clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Requirements
minimum requirement 10th
fresher are also welcome
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Urgent hiring for domestic call center in position is now open for candidates interested in the BPO Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
