Job Description
Education Qualification Any Graduate except B.Tech/BE and BSC IT Should have completed basic computer course like MS-CIT etc.
Experience Should have minimum of 6 months of outbound calling experience (Preferably International)
Must be aware of Phonetic Alphabets (A to Z) Good on overall communication (verbal and written)
Job Description:
Perform Outbound Calls, do data entry and research & updated in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve on-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Job Domain:
Working for US Health Insurance Process, Verification of Provider Details, Demographics Entry, Registration/Enrolment Etc
Offered CTC – 25k-38k
Shift:
Rotational shift
Passport mandatory
Benefits
Offered CTC – 25k-38k
Job location:
Airoli (candidate should be within 30 km) both side cab facility available
Requirements
Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.
Good technical knowledge Qualification:
Under Graduate/ Graduate/
Post Graduate Experience:
Minimum 1 year BPO experience up to 5 Years
💡 Quick Summary
Seeking a career-building opportunity? The Urgent hiring for International Voice Support in position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
