Job Description Underwrites Loans Personal Loan, Home Loan, Business Loan Ensures adherence to credit Process and PoliciesEnsures TAT is met for all activities related to credit for the branch.File processing by coordinator within the time, Customer Calling, Query resolving, File login at Banks, Faster Sanction, Keeping a check on TAT for Login & Sanction., Checking the Quality of Calls to Customers & Processing by coordinators. Disbursement: - Customer calling after Sanction of Case, Disbursement Follow-up with Customer & Sales force, and Technical Updating for Disbursement, Resolving Legal Queries, and Fixing of Disbursement, Keeping a Check on TAT.Co-ordinating with customers and bankers over phone, Customer calling OR Maintaining client details, sending reports, etc.Handling Customer Quires and IssueDocumentation and MISReport preparation and analysisExplain company Product / Services.Coordinate and schedule meeting for sales executive.Track and maintain the outcome of each enquiry/lead.Very Good Communication Skills, Convincing Skills / Problem Solving Skills. Key Skills Back Office Coordinator Functional Area Financial Services / Banking, Investments / Insurance / stock market / Loan Qualification Any Bachelor Degree About Finheal Finserve Pvt Ltd •Underwrites Loans Personal Loan, Home Loan, Business Loan •Ensures adherence to credit Process and Policies•Ensures TAT is met for all activities related to credit for the branch.•File processing by coordinator within the time, Customer Calling, Query resolving, File login at Banks, Faster Sanction, Keeping a check on TAT for Login & Sanction., Checking the Quality of Calls to Customers & Processing by coordinators. Disbursement: - Customer calling after Sanction of Case, Disbursement Follow-up with Customer & Sales force, and Technical Updating for Disbursement, Resolving Legal Queries, and Fixing of Disbursement, Keeping a Check on TAT.•Co-ordinating with customers and bankers over phone, Customer calling OR Maintaining client details, sending reports, etc.•Handling Customer Quires and Issue•Documentation and MIS•Report preparation and analysis•Explain company Product / Services.•Coordinate and schedule meeting for sales executive.•Track and maintain the outcome of each enquiry/lead.•Very Good Communication Skills, Convincing Skills / Problem Solving Skills