Urgent Opening for Email Support Technician | iMerit

Urgent Opening for Email Support TechnicianiMerit technology services pvt. limitedKolkata, West Bengal₹12,500 - ₹20,000 a monthJob detailsSalary₹12,500 - ₹20,000 a monthJob TypeFull-timeQualificationsHigher Secondary(12th Pass) (Preferred)Full Job DescriptionProfound written communication - This is a must. Ticketing Tool Experience - Zendesk would be great. But having know how on suchsystems helor Talented Writer - Do people enjoy reading your emails and letters? Do your sentencesseamlessly transition from one idea to the next? Can you type quickly with little to nomistakes? Grammar enthusiast - Do you know the difference between your" and "you're like theback of your hand? Hustle - Do you thrive in a fast-paced, high-pressure environment? Do you enjoy risingto the occasion to promptly serve those
Job Responsibilities Assist with the queries of customers by going above & beyond via email Establish a strong demeanour while dealing with customers Respond quickly to customer queries Recognize and handle customer complaints effectively Coordinate and interact with co-workers and seek help for any assistance needed toaddress customer's Query
Job Type: Full-time
Salary: ₹12,500.00 - ₹20,000.00 per month
Schedule:

Rotational shift

Ability to commute/relocate:

Salt Lake City, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

IT: 1 year (Preferred)
total work: 1 year (Preferred)
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