Urgent Search: Experienced TL/Ops Manager-BPO Voice Process

Tribiz india is Hiring Experienced Team Leaders, specializing in Australia and UK outbound processes

Job Title: Experienced Team Leader

Location: 3rd Floor , E-2+, Sector 8 Noida, UP.

Company: Tribiz india

Job Description:

We are seeking Experienced Team Leaders to join our team, specializing in Australia and UK outbound processes. As a Team Leader, you will play a pivotal role in leading and motivating your team to achieve sales targets and deliver exceptional customer service. This position offers an exciting opportunity to contribute to our company's growth and success.

Responsibilities:

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Lead and manage a team of outbound sales representatives.

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Set performance targets and provide coaching and feedback to team members.

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Monitor and analyze team performance metrics.

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Develop and implement strategies to meet and exceed sales goals.

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Ensure adherence to company policies and procedures.

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Foster a positive and collaborative team environment.

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Identify and address training needs within the team.

Qualifications:

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Proven experience as a Team Leader in outbound sales processes.

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Strong knowledge of Australia and UK outbound sales practices.

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Excellent communication and leadership skills.

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Ability to analyze data and make data-driven decisions.

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Results-oriented with a track record of meeting or exceeding targets.

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Ability to adapt to a fast-paced and dynamic work environment.