Urgently Hiring for Tele calling Executive for Pune

Job Description As a Customer Care Executive, you'll need to: Maintain Customers Data Base Workshop Customers data to be maintained with correct and latest account details (Contact no. contact person name, e-mail ids, bill to account, etc.). Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts department. Making a prior call for reconfirmation of appointments Vehicles which have not visited last two years to be extracted eDealer and inform to the Service Manager. Instant feedback analysis to be done. Service follow up analysis to be done