Job Description
Hiring for BPO Team Lead
Job Location : Navi Mumbai
Salary : upto 40k in hand
Role Description
This is a full-time on-site role for a Customer Service Team Lead at HireBloc Ventures Pvt Ltd, located in Mumbai. The Customer Service Team Lead will be responsible for managing and supervising the customer service team, ensuring high-quality customer support, resolving customer issues, and maintaining customer satisfaction. They will also be responsible for communicating with customers and other departments to meet customer needs and expectations.
Qualifications
• Customer Service Management, Customer Support, and Customer Service skills
• Excellent communication skills
• Ability to effectively manage and supervise a team
• Strong problem-solving and decision-making skills
• Ability to handle customer complaints and resolve issues
• Good organizational and multitasking skills
• Experience in the customer service industry is a plus
• Bachelor's degree in Business Administration or related field
Job Location : Navi Mumbai
Salary : upto 40k in hand
Role Description
This is a full-time on-site role for a Customer Service Team Lead at HireBloc Ventures Pvt Ltd, located in Mumbai. The Customer Service Team Lead will be responsible for managing and supervising the customer service team, ensuring high-quality customer support, resolving customer issues, and maintaining customer satisfaction. They will also be responsible for communicating with customers and other departments to meet customer needs and expectations.
Qualifications
• Customer Service Management, Customer Support, and Customer Service skills
• Excellent communication skills
• Ability to effectively manage and supervise a team
• Strong problem-solving and decision-making skills
• Ability to handle customer complaints and resolve issues
• Good organizational and multitasking skills
• Experience in the customer service industry is a plus
• Bachelor's degree in Business Administration or related field
💡 Quick Summary
Seeking a career-building opportunity? The US BPO Team Lead position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
