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US Customer Support

Location: ,

Category: BPO Jobs

Key Responsibilities:

1. Scheduling: Manage calendars, schedule patients appointments, enter data in the software.

2. Email Management: Manage email accounts, respond to routine inquiries, and forward importantmessages to relevant team members.

3. Data Entry: Perform data entry tasks, including updating spreadsheets and databases.

4. Customer Service: Provide exceptional customer service, responding to insurance representatives, inquiries and resolving issues in a timely and professional manner.

5.Communicate fluently with foreign clients, insurance representatives.

Requirements:

1. Education: High school diploma or equivalent required. Associate's or Bachelor's degree preferred.

2. Experience:Freshers.

3. Technical Skills: Proficient in Microsoft Office, Google Suite, and other productivity software.Experience with project management tools, such as Asana or Trello.

4. Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with remote teams.

5. Time Management: Strong time management and organizational skills, with the ability to prioritizetasks and meet deadlines.

6. Self-Motivation: Self-motivated and able to work independently in a remote environmen

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