Description
Role Definition & Requirement
Call Center Representative will be the liaison between our company and its current and
potential customers. Needs to be experienced, self-driven and motivated Voice Agent .
Job Description
● He/She will be responsible for making and receiving outbound/inbound calls
● Managing large amounts of inbound and outbound calls in a timely manner
● Following the provided “scripts” when handling different topics
● Will strive towards going beyond the assigned target and achieve best possible
conversion rate
● Build sustainable relationships and engage customers by taking the extra mile
● Keep records of all conversations in our CRM Database by documenting everything
Requirement
● Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written
communication Skills
● Versant 6 Certified
● Track record of over-achieving quota
● Strong phone and verbal communication skills along with active listening
● Customer focus and adaptability to different personality types
● Ability to multitask, set priorities and manage time effectively
Educational Qualification Requirement
● Minimum Graduate in any stream
Desired Experience
● 1Years of International Outbound Sales experience (US)
Facility:
Both side Cab facilities will be provided to the candidates.
Job Type: Full-time
Salary: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Provident Fund
Schedule:
Monday to Friday
Night shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Moti Nagar, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 3 years (Preferred)
Customer service: 3 years (Preferred)
International voice process: 2 years (Preferred)
international sales: 1 year (Required)
Language:
English (Required)
License/Certification:
Versant 6 (Required)
Speak with the employer
+91-XXXXXXXXXX
Hiring Insights