Job Description
Responsibilities:
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
💡 Quick Summary
Seeking a career-building opportunity? The Us Voice Support position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
