Job Description
Location
Etobicoke, ON M9W 5Z5
Benefits
Pulled from the full job description
Extended health care
Full job description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
3-4 people
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Personal suitability
Accurate
Efficient interpersonal skills
Excellent oral communication
Initiative
Judgement
Organized
Team player
Experience
7 months to less than 1 year
Health benefits
Health care plan
Other benefits
Other benefits
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 hours per week
Etobicoke, ON M9W 5Z5
Benefits
Pulled from the full job description
Extended health care
Full job description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
3-4 people
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Personal suitability
Accurate
Efficient interpersonal skills
Excellent oral communication
Initiative
Judgement
Organized
Team player
Experience
7 months to less than 1 year
Health benefits
Health care plan
Other benefits
Other benefits
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 hours per week
💡 Quick Summary
Seeking a career-building opportunity? The user support technician position is now open for candidates interested in the Technician Jobs sector. This role in Ontario offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.