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Jobs in Jaipur - Job Vacancies in Jaipur - call

Job Description

Job Description:

. Attending all incoming calls from customers, clients, etc

· Handle the enquiry and calls from India mart and just dial.

· Follow up on quotations. (Sent or received, or with additional changes , if any)

· Sharing the requirement with the sales team and management.

· Follow up with the clients for the sales meeting

· Coordinating with the sales team, accounts team and marketing team

· Coordinate sales team by managing schedules, filing important documents and communicating relevant information

· Taking feedback from the sales team and client· Updating the management regarding the orders/ meetings

· Coordinating with the warehousing and sales team about the orders

· Intimating the clients if there are any delays in the order process

· Respond to complaints from customers and give after-sales support when requested

· Taking customer feedback .

· Regular follow up on delivery intimations.

· Follow up on payments

· Social media this will be in association with an external coordinator

· Maintaining the record of all calls handled and database in excel sheet (day to day activity)

· Provides inforation by answering questions and requests

Required skills :

· Good computer skills (MS Office)

· Proficiency in English

· Well-organised and responsible with an aptitude in problem-solving

· Excellent verbal and written communication skills

· A team player with high level of dedication.Key Skill(s)Customer SupportCustomer ServiceCoordinatorSales CoordinatorCall CoordinatorOffice Coordinator