Job Description
Full job description
Ironwave Hospitality is a premier hospitality organization which strives to create an experience that enriches not only our guests’ lives, but all those involved with our organization, including the employees. We do this through superior guest accommodations, legendary customer service, and treating guests and employees with respect and courtesy.
Currently, we are seeking a dependable Van Driver/Houseman to join our team in a Full-Time capacity.
In this role, you will be responsible for transporting guests in a prompt, friendly, and courteous manner, while adhering to safe driving practices. Additionally, you will ensure the cleanliness and tidiness of guest floor corridors, foyers, stairwells, and public vending areas, while supporting room attendants to maintain Ironwave's exacting quality standards.
Pay: $20.50/hour
Responsibilities include but are not limited to:
Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.
Re-fuel and clean shuttle on a daily basis
Advise Management immediately of any damage to vehicle sustained during shift or to alert us should they suspect anything is needed to be service or repaired such as oil, washer fluid, windshield wipers, brakes, tires, etc.
Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.
Respond immediately to customer inquiries regarding hotel features, services, and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.
Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.
Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors, or other vehicles.
Clearly communicate the features and services of the hotel facilities.
Vacuum, sweep, and/or mop hallways, stairwells, lobby, fitness center, guest laundry, lobby, elevator landings, elevator cabs, meeting rooms, vestibules, public restrooms, 3rd floor associate breakroom/ bathroom, 2nd floor patio, Front and Rear exterior entrance areas, perimeter of building and gravel lots
Miscellanies request such as deliver items to guest rooms such as boxes, dry cleaning, luggage, crib, towels, etc. and The Station Food Delivers
Clean Public Restrooms Toilets, Sinks, Walls, mirrors etc. and including re-stocking of all soaps & paper products.
Front & Rear Glass Entrance Doors in addition to interior and exterior glass door to the The Station to be cleaned on a daily shift basis.
Interior and Exterior windows of entire 1st floor and 2nd floor Patio/ Harrison Meeting room to be cleaned as needed.
Trash Cans in all public spaces on the 1st and 2nd floor to be emptied every shift and based on demand.
Exterior Trash Cans, Dog Poop Stations in addition to kitchen and Housekeeping Dumpsters to be emptied minimally once per shift and based on demand.
Seasonal demands such as watering of plants, salting, and shoveling of snow.
Handle Simple Guest request related to engineering in their absence such as lights bulbs, Blackout Shades, T.V. connections HVAC, Power issues and clogged Toilets.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Possession of a valid driver’s license and a good driving record.
Ability to communicate effectively in English.
Self-starting personality with a consistent disposition.
Always maintain a professional appearance and demeanor.
Excellent communication skills with guests.
Willingness to assist coworkers and contribute as a team player.
Capable of lifting, bending, stooping, walking, pushing, or pulling heavy equipment and standing for extended periods. Lifting may involve items weighing up to 100 lbs.
Ability to understand and follow instructions from supervisors and front desk.
US work authorization (Required)
Compensation and Benefits:
Competitive wages, paid weekly.
Paid Time Off.
Employee Benefits (eligibility-based):
401k + company match.
Medical, dental & vision + supplemental health coverage.
Access to mental health support through Ginger.
Pre-tax benefits.
Employee referral incentives for successful hires.
Please note: This description is subject to change at the discretion of the Company. It does not create an implied or ******** employment contract; each team member remains an "at-will" associate at all times.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Ironwave Hospitality is a premier hospitality organization which strives to create an experience that enriches not only our guests’ lives, but all those involved with our organization, including the employees. We do this through superior guest accommodations, legendary customer service, and treating guests and employees with respect and courtesy.
Currently, we are seeking a dependable Van Driver/Houseman to join our team in a Full-Time capacity.
In this role, you will be responsible for transporting guests in a prompt, friendly, and courteous manner, while adhering to safe driving practices. Additionally, you will ensure the cleanliness and tidiness of guest floor corridors, foyers, stairwells, and public vending areas, while supporting room attendants to maintain Ironwave's exacting quality standards.
Pay: $20.50/hour
Responsibilities include but are not limited to:
Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.
Re-fuel and clean shuttle on a daily basis
Advise Management immediately of any damage to vehicle sustained during shift or to alert us should they suspect anything is needed to be service or repaired such as oil, washer fluid, windshield wipers, brakes, tires, etc.
Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.
Respond immediately to customer inquiries regarding hotel features, services, and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.
Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.
Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors, or other vehicles.
Clearly communicate the features and services of the hotel facilities.
Vacuum, sweep, and/or mop hallways, stairwells, lobby, fitness center, guest laundry, lobby, elevator landings, elevator cabs, meeting rooms, vestibules, public restrooms, 3rd floor associate breakroom/ bathroom, 2nd floor patio, Front and Rear exterior entrance areas, perimeter of building and gravel lots
Miscellanies request such as deliver items to guest rooms such as boxes, dry cleaning, luggage, crib, towels, etc. and The Station Food Delivers
Clean Public Restrooms Toilets, Sinks, Walls, mirrors etc. and including re-stocking of all soaps & paper products.
Front & Rear Glass Entrance Doors in addition to interior and exterior glass door to the The Station to be cleaned on a daily shift basis.
Interior and Exterior windows of entire 1st floor and 2nd floor Patio/ Harrison Meeting room to be cleaned as needed.
Trash Cans in all public spaces on the 1st and 2nd floor to be emptied every shift and based on demand.
Exterior Trash Cans, Dog Poop Stations in addition to kitchen and Housekeeping Dumpsters to be emptied minimally once per shift and based on demand.
Seasonal demands such as watering of plants, salting, and shoveling of snow.
Handle Simple Guest request related to engineering in their absence such as lights bulbs, Blackout Shades, T.V. connections HVAC, Power issues and clogged Toilets.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Possession of a valid driver’s license and a good driving record.
Ability to communicate effectively in English.
Self-starting personality with a consistent disposition.
Always maintain a professional appearance and demeanor.
Excellent communication skills with guests.
Willingness to assist coworkers and contribute as a team player.
Capable of lifting, bending, stooping, walking, pushing, or pulling heavy equipment and standing for extended periods. Lifting may involve items weighing up to 100 lbs.
Ability to understand and follow instructions from supervisors and front desk.
US work authorization (Required)
Compensation and Benefits:
Competitive wages, paid weekly.
Paid Time Off.
Employee Benefits (eligibility-based):
401k + company match.
Medical, dental & vision + supplemental health coverage.
Access to mental health support through Ginger.
Pre-tax benefits.
Employee referral incentives for successful hires.
Please note: This description is subject to change at the discretion of the Company. It does not create an implied or ******** employment contract; each team member remains an "at-will" associate at all times.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
💡 Quick Summary
Seeking a career-building opportunity? The Van Driver position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
