Job Description
Job description
Role: Venue Manager
To oversee the day-to-day operations of the venue, ensuring compliance with all relevant laws and regulations, delivering exceptional customer service, and effectively managing staff and resources to maintain the highest standards of operation.
Key Responsibilities
Directing Operations
Supervise and oversee daily venue operations, including bar, restaurant, and function activities.
Implement and monitor compliance with applicable laws and regulations.
Customer Satisfaction
Assess and review customer satisfaction by collecting and acting on feedback to improve service delivery and operational performance.
Staff Supervision
Manage and supervise staff, including performance reviews, training, and monitoring adherence to operational standards.
Ensure staffing levels meet operational needs and are aligned with sales forecasts.
Financial Oversight
Oversee accounting activities, including budgeting, cash management, and financial reporting, ensuring compliance with company policies.
Manage stock control processes, including ordering, storage, and auditing to minimise losses.
Health, Safety, and Security
Ensure compliance with occupational health and safety regulations, conducting regular risk assessments and implementing safety measures.
Supervise security arrangements to protect staff, customers, and property.
Qualifications and Skills
Demonstrated experience in managing operations within a licensed venue.
Strong knowledge of liquor laws and occupational health and safety regulations.
Proven leadership skills, including managing and training staff.
Financial management experience, including budgeting and stock control.
Current Victorian Responsible Service of ******* (RSA) certificate.
Role: Venue Manager
To oversee the day-to-day operations of the venue, ensuring compliance with all relevant laws and regulations, delivering exceptional customer service, and effectively managing staff and resources to maintain the highest standards of operation.
Key Responsibilities
Directing Operations
Supervise and oversee daily venue operations, including bar, restaurant, and function activities.
Implement and monitor compliance with applicable laws and regulations.
Customer Satisfaction
Assess and review customer satisfaction by collecting and acting on feedback to improve service delivery and operational performance.
Staff Supervision
Manage and supervise staff, including performance reviews, training, and monitoring adherence to operational standards.
Ensure staffing levels meet operational needs and are aligned with sales forecasts.
Financial Oversight
Oversee accounting activities, including budgeting, cash management, and financial reporting, ensuring compliance with company policies.
Manage stock control processes, including ordering, storage, and auditing to minimise losses.
Health, Safety, and Security
Ensure compliance with occupational health and safety regulations, conducting regular risk assessments and implementing safety measures.
Supervise security arrangements to protect staff, customers, and property.
Qualifications and Skills
Demonstrated experience in managing operations within a licensed venue.
Strong knowledge of liquor laws and occupational health and safety regulations.
Proven leadership skills, including managing and training staff.
Financial management experience, including budgeting and stock control.
Current Victorian Responsible Service of ******* (RSA) certificate.
💡 Quick Summary
Seeking a career-building opportunity? The Venue Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
