Job Description
Minimum 2 years in Managerial role at a high-volume bar, catering operation, lounge and/or fine dining restaurant or hotel
Extensive knowledge of beer, wine and spirits is required
Mid-scale to fine dining experience, lounge and bar knowledge is required
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Ability to lift, bend, and carry 20 lbs
Corrected vision to normal range
Ability to drive/transport self and others
Ability to travel on occasion for meetings
Ability to work long hours as needed
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Responsibilities
The Bay Street Yard Venue Manager is responsible to manage the day to day operations of the venue including but not limited to ensuring a highly positive, engaging, and unique guest experience, recruiting and programming of staff training, ensuring exceptional service and high-quality standards are met consistently while maintaining a strong team environment
This role will involve managing staff, resolving guest issues, maintaining inventory, and ensuring compliance with all health and safety regulations
Maintain compliance with Mainsail Lodging & Development company core values
Create a positive atmosphere for guests and team members
Assist in preparing Bay Street Yard team member’s schedules according to the business forecast, payroll budget guidelines, and productivity requirements per anticipated business levels
Review staffing levels to ensure exceptional guest service and operational needs are met and financial objectives are being met
Asist with maintaining accurate payroll for all team members within the department in payroll software system
Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly
Participate in required Bay Street Yard meetings to include: Departmental, Staff, Manager, and any other meetings
Assist in executing private group parties and functions
Monitor and work with food truck vendors, overseeing consistency of services and food quality
Maintain high standards of personal appearance and grooming which includes wearing proper professional attire
Maintain regular attendance in compliance with Mainsail Lodging & Development’s policy, following a schedule which will vary according to the needs of the venue
Comply with all safety standards and regulations to encourage safe and efficient venue operations and OSHA guidelines
Respond to guest requests, problems, complaints, and/or accidents
Regularly supervise and assist bartenders, servers, server assistants, and hosts on the floor during meal periods and peak times
Assist in conducting daily pre-shifts meetings to inform team of venue happenings
Maintain service and sanitation standards in compliance with the state regulations
Ensure team members are aware of all applicable laws regarding alcoholic beverages
Complete all required training from Mainsail Corporate
Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow- up
Monitor beverage staff to ensure proper portion control and maintain acceptable beverage cost
Ensure guest and staff privacy and security by correctly following venue procedures, and by implementing and monitoring established protocol
Train, motivate, coach, counsel, and discipline all F&B team members according to the company standards
Promote open lines of communication with all management and team members and maintain a professional work environment
Work with assigned Human Resources Business Partner for all team member related
Ensure team members are treated fairly and equitably, prioritize team member retention
Respond to emergency situations using information contained in Safety Data Sheets; keep SDS’s current and easily available
Maintain and monitor “Lost and Found” procedures and policies according to company standards
Other duties as assigned by Mainsail Lodging and Development leadership and/or venue ownership
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction and provide direction to others
Manage differing personalities within the office, the venue, and the community
Job description
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Job Summary
The Bay Street Yard Venue Manager is responsible to manage the day to day operations of the venue including but not limited to ensuring a highly positive, engaging, and unique guest experience, recruiting and programming of staff training, ensuring exceptional service and high-quality standards are met consistently while maintaining a strong team environment. This role will involve managing staff, resolving guest issues, maintaining inventory, and ensuring compliance with all health and safety regulations.
Essential Functions
• Maintain compliance with Mainsail Lodging & Development company core values.
• Create a positive atmosphere for guests and team members.
• Assist in preparing Bay Street Yard team member’s schedules according to the business forecast, payroll budget guidelines, and productivity requirements per anticipated business levels
• Review staffing levels to ensure exceptional guest service and operational needs are met and financial objectives are being met.
• Asist with maintaining accurate payroll for all team members within the department in payroll software system.
• Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
• Participate in required Bay Street Yard meetings to include: Departmental, Staff, Manager, and any other meetings.
• Assist in executing private group parties and functions
• Monitor and work with food truck vendors, overseeing consistency of services and food quality
• Maintain high standards of personal appearance and grooming which includes wearing proper professional attire.
• Maintain regular attendance in compliance with Mainsail Lodging & Development’s policy, following a schedule which will vary according to the needs of the venue.
• Comply with all safety standards and regulations to encourage safe and efficient venue operations and OSHA guidelines.
• Respond to guest requests, problems, complaints, and/or accidents.
• Regularly supervise and assist bartenders, servers, server assistants, and hosts on the floor during meal periods and peak times.
• Assist in conducting daily pre-shifts meetings to inform team of venue happenings.
• Maintain service and sanitation standards in compliance with the state regulations.
• Ensure team members are aware of all applicable laws regarding alcoholic beverages.
• Complete all required training from Mainsail Corporate.
• Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow- up.
• Monitor beverage staff to ensure proper portion control and maintain acceptable beverage cost.
• Ensure guest and staff privacy and security by correctly following venue procedures, and by implementing and monitoring established protocol
• Train, motivate, coach, counsel, and discipline all F&B team members according to the company standards
• Promote open lines of communication with all management and team members and maintain a professional work environment.
• Work with assigned Human Resources Business Partner for all team member related
• Ensure team members are treated fairly and equitably, prioritize team member retention.
• Respond to emergency situations using information contained in Safety Data Sheets; keep SDS’s current and easily available.
• Maintain and monitor “Lost and Found” procedures and policies according to company standards
• Other duties as assigned by Mainsail Lodging and Development leadership and/or venue ownership
Qualification Standards
Education & Experience
• Minimum 2 years in Managerial role at a high-volume bar, catering operation, lounge and/or fine dining restaurant or hotel.
• Extensive knowledge of beer, wine and spirits is required.
• Mid-scale to fine dining experience, lounge and bar knowledge is required.
• Venue and/or special event management experience preferred
• Toast POS, seating and reservation systems, and payroll systems knowledge preferred.
Physical Demands
• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Ability to lift, bend, and carry 20 lbs.
• Corrected vision to normal range
• Ability to drive/transport self and others
• Ability to travel on occasion for meetings
• Ability to work long hours as needed
Mental Demands
• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction and provide direction to others
• Manage differing personalities within the office, the venue, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
#joinmainsail
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, *** or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), ****** orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
💡 Quick Summary
Seeking a career-building opportunity? The Venue Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Fort Myers offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
