Full job description
Reference Number: S100-24-1119
Closing Date: 11-09-2024
Employment Type: Permanent Full Time
Venue Operations Coordinator


Permanent Full-time
35 hours per week
Salary: $104,864 - $120,594 p.a. plus 11.5% Superannuation

About Us
Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach, and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.


Benefits of Working at Waverley


Professional development opportunities
Staff social club, weekly yoga and other fun staff activities
Yearly flu shots, skin checks and annual health and wellbeing fair
Discounted gym membership through Fitness Passport
Flexible working conditions, family friendly policies and other great employee benefits

The Role


We have an exciting opportunity to establish and manage the Community and Recreation Venues Operations team.

The Venue Operations Coordinator oversees the booking and administration services for Council’s community venues, including the award-winning Bondi Pavilion, as well as delivery of sports and recreational activities at Margaret Whitlam Recreation Centre.

Leading a team of eight, the Coordinator drives excellence in customer service for all venue hire booking and administration services, ensuring enquiries are responded to accurately and within agreed timeframes. The role also leads the sports and recreation team to deliver Council-run programs and activities organised by external hirers and home sporting clubs.

The Venue Operations Coordinator works closely with the Venue Services Coordinator to develop venue schedules that offer a vibrant mix of high-quality events, activities and experiences across Council’s venues, to attract a wide range of user groups, customers and audiences.

Attention to detail, experience in administrative processes, implementing policies, motivating a team, commitment to customer service excellence and a positive, can-do attitude are key to success in this role.

About You

Appropriate tertiary or other qualifications or equivalent experience in venue management, arts/entertainment management or project management related fields.
Demonstrated knowledge of and experience in venue operations and the coordination of related administrative processes across venue hire, compliance and safety.
Demonstrated exceptional customer service orientation.
A positive and collaborate working style.
Excellent interpersonal, verbal and written communication skills.
Excellent problem solving and negotiation skills, with the ability to facilitate complex situations to a positive outcome.
Demonstrated organisational capability, able to manage numerous tasks simultaneously and plan for and meet deadlines.
Ability and willingness to work outside standard office hours, including weekends, with time in lieu provisions applying.
Minimum intermediate computer literacy in Microsoft suite and databases.
Current Class C driver licence.
Commitment to EEO, WHS, risk management, environmental protection and ethical principles.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Alistair Graham, Executive Manager, Community, Library & Recreation Venues on 02 9083 8044


Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at [email protected]


How to apply: Visit waverley.nsw.gov.au/council/jobs