Veterinary Technician – Department Manager

Qualifications

Minimum of 3 years’ experience, ideally in a general practice / specialty / emergency practice

Strong clinical skills and experience with a variety of procedures

Proven leadership ability and a passion for mentoring and team development

Must be flexible to meet the needs of the department(s) assigned

Exceptional organizational skills, with the ability to multi-task

Excellent verbal and written communication

Proven experience developing and growing teams

Comfortable with Microsoft Applications (Word, Excel, Outlook, etc.)

Benefits

You can expect numerous in-house CE opportunities, an annual symposium, and any mentoring available to support and achieve your goals

Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within

Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit

4-5 days a week

Weekends and Holidays are required

Pay range starts at $75,000-$+5,000 based on experience / certifications

Supportive culture with social events & team building

Competitive paid time off & holidays

Career Growth & Training Opportunities

Comprehensive medical, dental, and vision insurance

Mental Health Focused Services

401(k) plan with strong employer match

Up to 75% employee pet care discount

Annual uniform allowance

Team Building

Responsibilities

With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care

This role will involve managing staff, ensuring the delivery of exceptional patient care, and providing the necessary resources to support our clients, patients, and the entire Pieper team

This position does involve working alongside your team in a clinical role for approximately 25% of your time

We know that the best care for our patients and clients comes from collaboration and mutual support

As a Department Manager, you will lead a team of technicians and assistants, working closely with other hospital managers and directors to ensure the highest level of care and support for our patients

Manage and support a team of veterinary technicians and assistants, including hiring, onboarding, scheduling, and performance management

Develop personalized growth plans and provide mentorship and professional development opportunities to staff

Collaborate with the head of services to improve workflows and increase departmental efficiency while maintaining high-quality care

Address client concerns, manage the doctor’s schedule, and ensure smooth department operations

Work closely with the hospital director to set and achieve operational and financial goals for the department

Participate in a rotating Manager on Duty schedule

Job description

Job Type

Full-time

Description

Are you an experienced Veterinary Technician with a passion for leadership and managing a dynamic team? If so, Pieper Veterinary invites you to bring your skills and enthusiasm to our team at Pieper Memorial Veterinary Center, a VECCS Level I Facility in Middletown, CT. We are looking for dedicated professionals who take pride in their work and are eager to contribute to our high-quality care.

Our vision is a simple one, to make the community and the animals and people in it happier and healthier. If those values mean something to you, we invite you to check us out.

What To Expect

• Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, an annual symposium, and any mentoring available to support and achieve your goals.

• Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within.

• Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome.

• Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Oncology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care.

About You

Pieper Memorial Veterinary Center is seeking a dedicated and skilled Department Manager to oversee the day-to-day operations of our veterinary team. This role will involve managing staff, ensuring the delivery of exceptional patient care, and providing the necessary resources to support our clients, patients, and the entire Pieper team.

The ideal candidate will be an experienced Veterinary Technician (CVT or VTS preferred), with at least 3 years of clinical experience, preferably in a general practice, specialty, or emergency practice, as this position requires strong technical skills. This position does involve working alongside your team in a clinical role for approximately 25% of your time. We know that the best care for our patients and clients comes from collaboration and mutual support.

As a Department Manager, you will lead a team of technicians and assistants, working closely with other hospital managers and directors to ensure the highest level of care and support for our patients. We believe that veterinary medicine is a team sport and highly value collaboration from all staff members, so please speak up as your input is not only valued but will make a difference.

Anticipated Schedule

4-5 days a week

Weekends and Holidays are required.

Compensation

Pay range starts at $75,000-$+5,000 based on experience / certifications.

Key Responsibilities

• Manage and support a team of veterinary technicians and assistants, including hiring, onboarding, scheduling, and performance management.

• Develop personalized growth plans and provide mentorship and professional development opportunities to staff.

• Collaborate with the head of services to improve workflows and increase departmental efficiency while maintaining high-quality care.

• Address client concerns, manage the doctor’s schedule, and ensure smooth department operations.

• Work closely with the hospital director to set and achieve operational and financial goals for the department.

• Participate in a rotating Manager on Duty schedule.

What's in it for you?

• Supportive culture with social events & team building

• Competitive paid time off & holidays

• Career Growth & Training Opportunities

• Comprehensive medical, dental, and vision insurance

• Mental Health Focused Services

• 401(k) plan with strong employer match

• Up to 75% employee pet care discount

• Annual uniform allowance

• Team Building

We know it's not always easy to make a move. We treat all interviews as confidential and if a casual chat is more your style, we can do that too! We genuinely love what we do and the people we work with!

Requirements

• Experienced Veterinary Technician with a CVT or VTS certification preferred.

• Minimum of 3 years’ experience, ideally in a general practice / specialty / emergency practice.

• Strong clinical skills and experience with a variety of procedures.

• Proven leadership ability and a passion for mentoring and team development.

• Must be flexible to meet the needs of the department(s) assigned.

• Exceptional organizational skills, with the ability to multi-task.

• Excellent verbal and written communication

• Proven experience developing and growing teams.

• Comfortable with Microsoft Applications (Word, Excel, Outlook, etc.)

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