Job Description
bout the Company
Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.
For further information please go to: www.baybuildinggroup.com.au
About the Role
An exciting and rewarding opportunity for someone who wants to give back to the community and be empowered to achieve their best within a supportive and friendly team.
We are looking for a highly motivated person to join our dynamic National Direct (NDT) team to take on new daily challenges and really shine through.
The office-based (East Bentleigh) Project Coordinator/Scheduler is responsible for front end administration tasks and to support with the timely and cost-effective scheduling of the required site attendance bookings for our National Direct team of internal and external partner contractor restoration technicians. The role works closely with our teams of technician’s sub-contractors and project coordinators and reports to the Linx Operations Manager.
The Project Coordinator/Scheduler will provide a high standard of quality service to both customers and clients by engaging trades, technicians, preparing reports and scopes, managing budgets and time frames to ensure the delivery within the client set KPI’s.
Key activities include but are not limited to:
Initial contact with customer and triage of new job allocations
Project coordination of small-medium repairs
Schedule trades/ technicians/ specialists
Timely and cost-effective National scheduling of internal and partner contractor restoration workforce
An understanding of the restoration and or building repair process, critical inspection points and WHS requirements
Cost management through claim life and handling of trade invoices
Focus on KPIs and client agreements
Collate photos and documents for reports and quotations
Effectively liaise with stakeholders
Essential Capabilities and Behaviours
High attention to detail with excellent communication
Expert organisational and time management skills
Proactive and outcome focused
Track record of establishing and maintaining long term relationships/accounts
Ability to act independently and multi-task
Exceptional multitasking abilities
Ability to thrive in a team
Desirable Skills (not essential)
Experience in insurance project coordination and scheduling
Experience with establishing & maintaining long term relationships/accounts
Due to our business being mostly weather related and linked to major insurable events, overtime is occasionally required during these event times to assist in the increased workloads. Equally, we operate a mature and autonomous work environment where hard work is rewarded and flexibility reciprocated.
Why join us?
Work for a reputable restoration company with career growth opportunities
Flexible hybrid WFH options after probation
Birthday Leave after probation
Great discounts at JB HI-FI
Regular Trade Discounts
BUPA Health Insurance Discounts
Free Onsite Parking
Access to 24/7 Employee Assistance Program for you and your family
If you're a self starter that loves to be kept busy, please click 'APPLY'.
For further information please go to: www.baybuildinggroup.com.au
Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.
For further information please go to: www.baybuildinggroup.com.au
About the Role
An exciting and rewarding opportunity for someone who wants to give back to the community and be empowered to achieve their best within a supportive and friendly team.
We are looking for a highly motivated person to join our dynamic National Direct (NDT) team to take on new daily challenges and really shine through.
The office-based (East Bentleigh) Project Coordinator/Scheduler is responsible for front end administration tasks and to support with the timely and cost-effective scheduling of the required site attendance bookings for our National Direct team of internal and external partner contractor restoration technicians. The role works closely with our teams of technician’s sub-contractors and project coordinators and reports to the Linx Operations Manager.
The Project Coordinator/Scheduler will provide a high standard of quality service to both customers and clients by engaging trades, technicians, preparing reports and scopes, managing budgets and time frames to ensure the delivery within the client set KPI’s.
Key activities include but are not limited to:
Initial contact with customer and triage of new job allocations
Project coordination of small-medium repairs
Schedule trades/ technicians/ specialists
Timely and cost-effective National scheduling of internal and partner contractor restoration workforce
An understanding of the restoration and or building repair process, critical inspection points and WHS requirements
Cost management through claim life and handling of trade invoices
Focus on KPIs and client agreements
Collate photos and documents for reports and quotations
Effectively liaise with stakeholders
Essential Capabilities and Behaviours
High attention to detail with excellent communication
Expert organisational and time management skills
Proactive and outcome focused
Track record of establishing and maintaining long term relationships/accounts
Ability to act independently and multi-task
Exceptional multitasking abilities
Ability to thrive in a team
Desirable Skills (not essential)
Experience in insurance project coordination and scheduling
Experience with establishing & maintaining long term relationships/accounts
Due to our business being mostly weather related and linked to major insurable events, overtime is occasionally required during these event times to assist in the increased workloads. Equally, we operate a mature and autonomous work environment where hard work is rewarded and flexibility reciprocated.
Why join us?
Work for a reputable restoration company with career growth opportunities
Flexible hybrid WFH options after probation
Birthday Leave after probation
Great discounts at JB HI-FI
Regular Trade Discounts
BUPA Health Insurance Discounts
Free Onsite Parking
Access to 24/7 Employee Assistance Program for you and your family
If you're a self starter that loves to be kept busy, please click 'APPLY'.
For further information please go to: www.baybuildinggroup.com.au
💡 Quick Summary
Seeking a career-building opportunity? The VIC | PROJECT COORDINATOR/SCHEDULER (LINX) position is now open for candidates interested in the Back Office Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.