Job Description
Are you the one we are looking for?
We are inviting applications for the role of Vice President - Operations (F&A)
In this role, you will be responsible for Operations of the account & require excellent knowledge on ERP Applications, Workflow Tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients. Lead an R2R and P2P team in areas of General Accounting, Fixed Assets, Intercompany, Account Reconciliation. Balance month end, quarter end year end – preparation, be responsible for smooth execution & ensure books are closed on time.
Roles and Responsibilities:
• Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.
• Handle the delivery of outsourced services F&A : R2R to ensure customer happiness and increased revenue through client up-sell
• Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
• Sound knowledge in the R2R aspects like Inter-co accounting, Fixed Assets accounting, Bank and balance sheet recons, Month end close aspects, Accruals, amortizations, financials submission in Fin. Reporting systems etc.
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization
Qualifications we seek in you
• Prior experience in the services industry in leading large teams in R2R domains.
• Intellectual agility and analytical outlook
• Prior Record to Report Operations experience in the Industry with driving transformation / projects experience / Robotic implementation experience will be preferred
• Own end-to-end client service delivery and P&L
• Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L
• Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
• Lead the way in implementing new technologies in operations and display a strong executive presence
• Engage in building collaborative teams that align and work to achieve Genpact and Client goals
We are inviting applications for the role of Vice President - Operations (F&A)
In this role, you will be responsible for Operations of the account & require excellent knowledge on ERP Applications, Workflow Tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients. Lead an R2R and P2P team in areas of General Accounting, Fixed Assets, Intercompany, Account Reconciliation. Balance month end, quarter end year end – preparation, be responsible for smooth execution & ensure books are closed on time.
Roles and Responsibilities:
• Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.
• Handle the delivery of outsourced services F&A : R2R to ensure customer happiness and increased revenue through client up-sell
• Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
• Sound knowledge in the R2R aspects like Inter-co accounting, Fixed Assets accounting, Bank and balance sheet recons, Month end close aspects, Accruals, amortizations, financials submission in Fin. Reporting systems etc.
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization
Qualifications we seek in you
• Prior experience in the services industry in leading large teams in R2R domains.
• Intellectual agility and analytical outlook
• Prior Record to Report Operations experience in the Industry with driving transformation / projects experience / Robotic implementation experience will be preferred
• Own end-to-end client service delivery and P&L
• Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L
• Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
• Lead the way in implementing new technologies in operations and display a strong executive presence
• Engage in building collaborative teams that align and work to achieve Genpact and Client goals
💡 Quick Summary
Seeking a career-building opportunity? The Vice President position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.