Job Description
Job Title: Vice President
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Introduction:
• To remediate Business Banking Customer KYC as part of regulatory requirement, the role purpose is to manage a team who can successfully remediate within the designated time scale.
• Ensure smooth functioning of the process and compliance to procedures and policy guidelines; Lead the team into operational growth. To proactively build relationships with customers (internal and external); Responsible for managing Process, People, Metric & Client relationship; Ensure effective resource utilization.
What will you be doing?
• Accountable for remediation and project delivery of Business Banking KYC
• Ensure Service Level Agreements for the process /third party suppliers and are met as agreed upon with the client
• Identify causes for non-achievement of Service Level Agreements, introduce remedial actions and implementation
• Review and analyse performance reports against targets on a weekly/monthly basis with AVPS/TLs and with stake holders and investigate causes for performance disruptions
• Ensure process compliance with all business rules and regulatory directives, and adherence to all operational processes
• Monitor compliance adherence through timely audits, generating awareness on the floor etc.
• Manage performance of individual teams through performance management techniques, career planning strategies and sharing of best practices.
• Perform trend analysis on MIS/ data and identify deficiencies (tools, metrics and reports) and recommend solutions; ensure maintenance of processes and procedures to facilitate the same
• Responsible for attrition management and arranging for backfills on a timely basis
• Mentor and ensure smooth induction of new hires in the process
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Introduction:
• To remediate Business Banking Customer KYC as part of regulatory requirement, the role purpose is to manage a team who can successfully remediate within the designated time scale.
• Ensure smooth functioning of the process and compliance to procedures and policy guidelines; Lead the team into operational growth. To proactively build relationships with customers (internal and external); Responsible for managing Process, People, Metric & Client relationship; Ensure effective resource utilization.
What will you be doing?
• Accountable for remediation and project delivery of Business Banking KYC
• Ensure Service Level Agreements for the process /third party suppliers and are met as agreed upon with the client
• Identify causes for non-achievement of Service Level Agreements, introduce remedial actions and implementation
• Review and analyse performance reports against targets on a weekly/monthly basis with AVPS/TLs and with stake holders and investigate causes for performance disruptions
• Ensure process compliance with all business rules and regulatory directives, and adherence to all operational processes
• Monitor compliance adherence through timely audits, generating awareness on the floor etc.
• Manage performance of individual teams through performance management techniques, career planning strategies and sharing of best practices.
• Perform trend analysis on MIS/ data and identify deficiencies (tools, metrics and reports) and recommend solutions; ensure maintenance of processes and procedures to facilitate the same
• Responsible for attrition management and arranging for backfills on a timely basis
• Mentor and ensure smooth induction of new hires in the process
💡 Quick Summary
Seeking a career-building opportunity? The Vice President | Operations Risk | Trade | Bank |10|15 yrs position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
