Job Description
Growing your career as a Vice President- Retail Technology is a fantastic opportunity to develop competitive skills.
If you are strong in problem-solving, cooperation and have the right experience for the job, then apply for the position of Vice President- Retail Technology at Mashreq Bank today!
Job Purpose
Solution Delivery
Responsible to manage and deliver initiatives including Projects and application enhancements (URFs) for the stream.
Key Result Areas
End to End Ownership all the applications in the cluster/stream
Sound knowledge of all applications in the cluster/stream
Roadmap for applications in the cluster
Accountable for all the deliveries of projects and URF for the cluster
Accountable for the stability of all applications in the cluster
Troubleshooting and resolution of critical issues on applications within the cluster
Ensure all project milestones are completed within planned Schedule. All projects are delivered within agreed budget with minimum risks
Ensure right level of engagement with architecture
Ensure non-functional requirements are implemented, and for the creation and maintenance of the associated documentation
Prepare root cause analysis of issues and present it to service management
Ensure the solution delivered meet business expectation, derive value and adhere to technology standards
Quality, cost and schedule management of assigned technology projects
Implement change management process for all change deliverables in Technology
Optimized technology solution delivery based on business requirements existing applications, latest technology trends, total cost to operate, scalability and stability.
Focus on regulatory, control & audit requirements and manage all known risks related to team and projects.
Implement and deliver optimized Technology delivery for all changes working with Business, Technology operations, Technology Architects, ISG and Vendors
Minimize cost on technology deliverables by utilizing existing applications.
Build and maintain strong relationship with business partners across all levels.
Liaise with all functional teams, TOPS and other stakeholders on ensuring smooth closure of issues/concerns raised by business.
Knowledge, Skills and Experience
Domain Knowledge in Pricing and Loyalty, IVR, Chatbot, Core system
Functional and technology knowledge on applications like Pricing and Loyalty, IVR, chatbot and Flexcube
Exposure of developing and supporting large complex systems
Latest technology trends the relevant cluster
Cross border team management experience
Strong organizational, team building and leadership qualities.
Senior Stakeholder Management
17 to 1+ years of experience
Certification in technology will be added advantage
Competencies
Strong experience in managing production support, handling Incidents, Producing RCA and PDCA
Knowledge of Mashreq Change Management process is highly desirable
Proven Experience in handling complex Audit successfully
Benefits of working as a Vice President- Retail Technology in Delhi, Delhi:
● Company offers great benefits
● Advancement opportunities
● Advantageous package
💡 Quick Summary
Seeking a career-building opportunity? The Vice President| Retail Technology | with Growth position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
