Full Time
Carlton, Melbourne VIC
Posted on 05/08/2024
Workers Compensation (Vic) Co-Ordinator
Fantastic opportunity to take your administration/coordination experience to the next level
Would suit legal graduate or experienced legal assistant with an interest in workers compensation and personal injuries claims
Supportive team environment
Genuine opportunity for career development
LKA Group is a national private investigation firm, with different teams conducting loss adjusting, workplace, workers compensation, surveillance, fraud investigations and training. We are a national professional services firm, with strong and experienced teams providing expertise in several interesting areas. Visit www.Lkagroup.com.au, www.wiseworkplace.com.au and www.wiseworkplacetraining.com.au for more information.
We are seeking a Coordinator for our Melbourne office to manage and support the investigation team. This is a critical role which requires excellent people management skills and a strong client focus.
Here’s what the role looks like:
You will be fully trained on our case management systems and will be responsible for receiving client instructions, setting up new cases in the system, and allocating work to the team
You will manage and monitor the workflow to ensure that service standards are met or exceeded
You will monitor deadlines and communicate with clients and investigators during the investigation process
You will proof, compile and deliver reports and documentary evidence, and provide assistance to the quality review team
You will monitor budgets and expenses and undertake invoicing at the conclusion of an investigation
You will actively participate in team meetings, staff meetings and management meetings
You will develop, implement and maintain effective communication strategies to ensure the team is kept up to date with any changes to procedures, legislation and client specific requirements
You will liaise with the other LKA offices throughout Australia and as part of a team, develop consistent processes and practices
Shortlisted applicants will be contacted by phone and we will forward a basic writing task for completion. Those successful will then move to a face-to-face interview.
If you would like more information please contact Janet Costa on (03) 9340 3214.
What we are looking for:
A strong communicator with some leadership experience
Excellent organisational and planning skills with the ability to manage conflicting priorities
Good attention to detail and a willingness and aptitude to learn new processes and software
Strong work ethic and values
Would suit legal graduate or experienced legal assistant with an interest in workers compensation claims and personal injuries claims
Previous administration experience is preferred
What we offer
A supportive and collegiate work environment
Training in all key aspects of the role
Flexibility to work from home part of the week and in our fresh, open-space office in Carlton
Opportunity to develop and grow your role to suit your interests across all aspects of the business and genuine career development
Remuneration
Your remuneration and benefits will reflect your experience when you join us, and as you grow and develop in the role
Application Process:
To apply, please email your resume and a cover letter to
[email protected] Make sure you tell us about:
Your proactive approach to assignments and your ethos;
Your excellent written & verbal communication and Microsoft Office skills;
Your ability to manage your time well;
How you align with our core values.
Shortlisted applicants will be contacted by phone. Those successful will then move to a face-to-face interview.
If you would like more information please contact Janet Costa on (03) 9340 3214.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have experience in administration?
