Job Description
Lead planning, design, execution and delivery of major Village projects, while driving operational optimisation, enterprise initiatives and systems enablement.
Make change that really sticks – Lead high-impact operational change across villages, from strategy through to hands-on implementation and adoption.
Enterprise visibility and influence – Partner closely with senior leaders and enterprise teams on major initiatives like Fit for the Future.
End-to-end ownership with purpose – Deliver structured programs that improve operations, support village teams, and enhance resident experience.
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors.
At the heart of our business, everything we do must be 'Good enough for mum or dad.'
What will you do?
The Village Operations Change & Implementation Specialist will lead the end-to-end planning, delivery and adoption of major operational change initiatives across Village Operations. Working closely with senior leaders and village teams, the role will translate strategic priorities into practical, well-sequenced programs that optimise operations, enable new systems and processes, and support enterprise initiatives. The role combines structured project delivery with strong change leadership, ensuring village teams are engaged, supported and ready to adopt new ways of working, while delivering sustainable improvements with minimal disruption and clear value realisation. This role will be based in our Southbank office.
Key responsibilities include:
Lead the planning, design and delivery of major operational change initiatives across Village Operations.
Partner with senior leaders to define objectives, scope, success measures and benefits realisation.
Design and execute change management strategies to drive adoption and minimise disruption.
Manage end-to-end initiative delivery, including governance, risks, interdependencies and reporting.
Lead village pilots and rollouts, embedding new systems, processes and ways of working sustainably.
What's in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!
In addition, a career at Ryman offers:
Opportunity to add to your professional skills
Additional wellbeing leave and ability to purchase extra annual leave
Company recognition and reward programme
Access to over 40 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Enjoy free fruit and Yarra River views from our modern Southbank office
Convenient location, just two minutes from Flinders Street Station
Social club events, social drinks and bring your dog to work Fridays!
Who are you?
Demonstrated experience leading large-scale operational change and implementation programs in complex, multi-site environments.
Strong people and change leadership capability, including coaching leaders through change and driving sustained adoption.
Proven experience managing end-to-end delivery of initiatives, including planning, governance, risk and benefits realisation.
Ability to influence at senior leadership level and lead cross-functional teams to achieve shared outcomes.
Experience embedding enterprise systems, processes or transformation initiatives into frontline operations.
You value people and kindness, and are passionate about learning and delivering excellent results
You strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature
You believe in the value of strong, positive, trusting teams who work together as one
As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
Make change that really sticks – Lead high-impact operational change across villages, from strategy through to hands-on implementation and adoption.
Enterprise visibility and influence – Partner closely with senior leaders and enterprise teams on major initiatives like Fit for the Future.
End-to-end ownership with purpose – Deliver structured programs that improve operations, support village teams, and enhance resident experience.
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors.
At the heart of our business, everything we do must be 'Good enough for mum or dad.'
What will you do?
The Village Operations Change & Implementation Specialist will lead the end-to-end planning, delivery and adoption of major operational change initiatives across Village Operations. Working closely with senior leaders and village teams, the role will translate strategic priorities into practical, well-sequenced programs that optimise operations, enable new systems and processes, and support enterprise initiatives. The role combines structured project delivery with strong change leadership, ensuring village teams are engaged, supported and ready to adopt new ways of working, while delivering sustainable improvements with minimal disruption and clear value realisation. This role will be based in our Southbank office.
Key responsibilities include:
Lead the planning, design and delivery of major operational change initiatives across Village Operations.
Partner with senior leaders to define objectives, scope, success measures and benefits realisation.
Design and execute change management strategies to drive adoption and minimise disruption.
Manage end-to-end initiative delivery, including governance, risks, interdependencies and reporting.
Lead village pilots and rollouts, embedding new systems, processes and ways of working sustainably.
What's in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!
In addition, a career at Ryman offers:
Opportunity to add to your professional skills
Additional wellbeing leave and ability to purchase extra annual leave
Company recognition and reward programme
Access to over 40 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Enjoy free fruit and Yarra River views from our modern Southbank office
Convenient location, just two minutes from Flinders Street Station
Social club events, social drinks and bring your dog to work Fridays!
Who are you?
Demonstrated experience leading large-scale operational change and implementation programs in complex, multi-site environments.
Strong people and change leadership capability, including coaching leaders through change and driving sustained adoption.
Proven experience managing end-to-end delivery of initiatives, including planning, governance, risk and benefits realisation.
Ability to influence at senior leadership level and lead cross-functional teams to achieve shared outcomes.
Experience embedding enterprise systems, processes or transformation initiatives into frontline operations.
You value people and kindness, and are passionate about learning and delivering excellent results
You strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature
You believe in the value of strong, positive, trusting teams who work together as one
As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
💡 Quick Summary
Seeking a career-building opportunity? The Village Operations Change & Implementation Specialist position is now open for candidates interested in the Event Management Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
