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Wipro
Home-Based Call Center Jobs - Chat & Email Support Openings
Wipro · India · via The Elite Job
16 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The Elite Job
Apply on Winzons.com
Job description
Job Summary

Wipro is seeking highly motivated and customer-focused individuals to join our remote call center team as Chat & Email Support Representatives. In this role, you will be responsible for handling customer queries, troubleshooting issues, and providing exceptional support via chat and email. If you are tech-savvy, possess excellent written communication skills, and enjoy assisting customers, this is the perfect opportunity for you.
Key Responsibilities
• *

Respond promptly to customer inquiries via live chat and email.
• *

Provide accurate, valid, and complete information by using the right tools and resources.
• *

Resolve customer complaints efficiently while maintaining a positive customer experience.
• *

Follow up with customers when necessary to ensure their issues are resolved.
• *

Maintain detailed and accurate records of customer interactions.
• *

Meet or exceed performance metrics, including response time, resolution rate, and customer satisfaction.
• *

Collaborate with internal teams to escalate and resolve complex issues.
• *

Stay up to date with company products, services, and policies to provide the best support.
• Required Skills and Qualifications
• *

Excellent written communication skills with strong attention to detail.
• *

Ability to multitask and handle multiple chat conversations simultaneously.
• *

Strong problem-solving skills with a customer-centric approach.
• *

Ability to adapt to new software tools and customer service platforms.
• *

Strong organizational skills and ability to work independently in a remote environment.
• *

Proficiency in typing with a minimum speed of 40 words per minute.
• *

Prior experience in customer service, chat/email support, or call center roles is preferred.
• Experience
• *

Minimum of 6 months to 1 year of experience in a customer service, chat, or email support role (preferred but not mandatory).
• *

Experience in handling customer queries in a professional setting.
• *

Familiarity with CRM systems and customer support tools is a plus.
• Working Hours
• *

Flexible shifts available, including morning, afternoon, and night shifts.
• *

Weekend availability may be required based on business needs.
• *

Full-time and part-time opportunities available.
• Knowledge, Skills, and Abilities
• *

Strong knowledge of customer service best practices.
• *

Ability to handle difficult or irate customers with patience and professionalism.
• *

Tech-savvy and comfortable working with multiple systems and tools.
• *

Self-motivated and disciplined in a remote work environment.
• Benefits
• *

Competitive salary with performance-based incentives.
• *

Work from the comfort of your home with flexible scheduling.
• *

Opportunities for career growth and professional development.
• *

Paid training and access to learning resources.
• *

Employee assistance program and wellness support.
• Why Join Wipro?
• *

A globally recognized leader in IT and business solutions with a strong reputation in customer service excellence.
• *

Work in a diverse and inclusive environment that values collaboration and innovation.
• *

Gain exposure to world-class training programs and career advancement opportunities.
• *

Enjoy the flexibility of remote work with a well-structured support system.
• How to Apply

Interested candidates can apply by submitting their updated resume through our official website or job portal. Shortlisted candidates will be contacted for an initial assessment and interview process.

Kickstart your career in customer support with Wipro and be a part of a dynamic and growing team!
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UPWORK
Virtual Assistant Needed To Upload Content To WordPress - Contract to Hire
UPWORK · Philippines · via The Elite Job
16 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The Elite Job
Apply directly on JOB BOARD
Job description
I am looking for a virtual assistant who can help me to conduct market-related research and publish articles onto WordPress, on an ongoing basis.

There will be 25 pages to upload every week. Your job will simply be to research new cost information for each page (i will provide basic instructions), before publishing them, and then rewrite them using ChatGPT

I am looking for someone with a high at...
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The Elite Job
Virtual Assistant Jobs - Careers for Fresher
The Elite Job · United States · via The Elite Job
16 hours ago
$20–$30 an hour
Full–time and Part-time
Apply directly on The Elite Job
Apply on WorkLitho
Apply on Taskium
Apply on RGP Remote Jobs In USA
Apply on Remote Jobs USA
Apply on Stayathomemomjobs
Apply on Join Today: Legitimate Typing Work From Home Jobs-
Apply on Remote Jobs USA
Job highlights
Identified by Google from the original job post
Qualifications
Strong written and verbal communication skills in English
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
Strong organizational skills with attention to detail
9 more items(s)
Benefits
Joining The Elite Jobs offers you the chance to be part of a forward-thinking company that values its employees growth and work-life balance
Responsibilities
As a Virtual Assistant, you will be responsible for providing administrative support, handling communication tasks, and assisting with a variety of operational duties
This role is ideal for individuals who are organized, tech-savvy, and can work independently while managing multiple responsibilities
Provide administrative support to the team, including scheduling meetings, managing calendars, and organizing documents
16 more items(s)
Job description
Job Summary
The Elite Jobs is seeking a dedicated and detail-oriented Virtual Assistant to join our team. This is an exciting opportunity for freshers looking to kickstart their career in a remote and flexible work environment. As a Virtual Assistant, you will be responsible for providing administrative support, handling communication tasks, and assisting with a variety of operational duties. This role is ideal for individuals who are organized, tech-savvy, and can work independently while managing multiple responsibilities.

Key Responsibilities
• * Provide administrative support to the team, including scheduling meetings, managing calendars, and organizing documents.
• * Handle email and phone communication, responding to inquiries in a timely and professional manner.
• * Assist with data entry, file management, and updating databases.
• * Coordinate virtual meetings, take minutes, and follow up on action items.
• * Prepare reports, presentations, and other documents as required.
• * Manage social media accounts, including posting updates, responding to comments, and monitoring engagement.
• * Conduct research on various topics as needed to support team projects.
• * Assist with any additional tasks or projects assigned by supervisors.
• Required Skills and Qualifications
• * High school diploma or equivalent; a college degree is a plus but not mandatory.
• * Strong written and verbal communication skills in English.
• * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).