Job Description
Virtual HR Business Partne
From 2 to 6 year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai
or
Job Description
Roles and Responsibilities
Responsible “Service Manager” for employees of the Bank
Manage Inbound Calls & emails to service employees and make outbound calls where necessary.
Manages expectations & other related services offered by Bank to resolves any queries.
Co-ordinate with respective stake holders to get appropriate resolution for the queries raised by the
employees
Entry of all non-resolved queries in the system on behalf of the employee.
Primary Purpose:
Ensure all queries received from employees are handled appropriately as per prescribed procedures
Ensure accurate and timely resolutions with zero escalations
Ensure adherence to regulatory guidelines and policies
Execute tasks (end-to-end) covering similar areas, which may be delegated
Communicate proactive with employees on all non-resolved queries
Will be required to actively engage with various parts of the Bank to achieve desired quality results.
Role:Acquisition Manager
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Department:BFSI, Investments & Trading
Role Category:Banking Operations
Employment Type:Full Time, Permanent
Key Skills
Inbound CallsService Management
Education
UG:Other Graduate
Company Profile
SKILLVENTORY
IT AND NON-IT COmpany
Recruiter Name:priti poojary
Contact Company:SKILLVENTORY
From 2 to 6 year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai
or
Job Description
Roles and Responsibilities
Responsible “Service Manager” for employees of the Bank
Manage Inbound Calls & emails to service employees and make outbound calls where necessary.
Manages expectations & other related services offered by Bank to resolves any queries.
Co-ordinate with respective stake holders to get appropriate resolution for the queries raised by the
employees
Entry of all non-resolved queries in the system on behalf of the employee.
Primary Purpose:
Ensure all queries received from employees are handled appropriately as per prescribed procedures
Ensure accurate and timely resolutions with zero escalations
Ensure adherence to regulatory guidelines and policies
Execute tasks (end-to-end) covering similar areas, which may be delegated
Communicate proactive with employees on all non-resolved queries
Will be required to actively engage with various parts of the Bank to achieve desired quality results.
Role:Acquisition Manager
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Department:BFSI, Investments & Trading
Role Category:Banking Operations
Employment Type:Full Time, Permanent
Key Skills
Inbound CallsService Management
Education
UG:Other Graduate
Company Profile
SKILLVENTORY
IT AND NON-IT COmpany
Recruiter Name:priti poojary
Contact Company:SKILLVENTORY
💡 Quick Summary
Seeking a career-building opportunity? The Virtual HR Business Partne position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.