Virtual Relationship manager

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. JOB DESCRIPTION Position Title: Sky RM (Virtual RM)-IBG4 Department: IBG4 -Channel Liabilities Reports To: Regional Sales Head Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: Why does this position exist and What is it expected to accomplish) To deepen wallet, share of existing customers to scale our liabilities portfolio and increase cross sell. Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5) To upgrade CA existing mapped book of customer to a higher variant To handle existing customer book and Drive Liabilities Sales through existing client base for operating account, term deposits and other transaction banking products in line with the targets set out. Deepening the existing customers and increasing wallet share, cross-sell banks products. Cross sell TFX in mapped portfolio Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.) Maintain customer profile including risk profile, complaint, engagement demographics of their base Comply with KYC, other regulators governing the bank. Highlight any adverse remarks from your customer base immediately Ensure timely updates are given in various forms Required Experience Good understanding of the sales process through preferably prior sales experience of 5-6 years prior Liabilities, Cash, Trade and Foreign Exchange banking selling experience is desirable Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable. Education / Preferred Qualifications A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) Core Competencies Customer-centric & product-centric Good team worker Good customer and relationship management skills. Good interpersonal and communications skills. Good problem solving, planning & organizing skills