Apply
Virtual Relationship Manager- VRM- Mumbai and Pune
H
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Indore, Madhya Pradesh
Apply
20 hours agoFull–time
Designation: Virtual Relationship Manager-Inbound
Payroll-Bank Payroll
Job Location-Thane
Salary-350000 CTC GROSS P.A.
Day Shift
Solving issues of Bank HNI / NRI clients only
handling their account related issues
call 8080702016 Kanchan
www.hyfly.in

Note- Candidate should be from sales background with Banking product knowledge.

Communication should be fluent in English

VIRTUAL RELATIONSHIP MANAGER

Job Purpose
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set