Job Description
Branch Relationship Manager
VRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients.
They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program.
Professionally driven to achieve higher customer satisfaction and increase retention.
VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell.
Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements over
call with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login on
Optimus app
VRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients.
They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program.
Professionally driven to achieve higher customer satisfaction and increase retention.
VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell.
Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements over
call with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login on
Optimus app
💡 Quick Summary
Seeking a career-building opportunity? The Virtual Relationship Manager|For a Leading Pvt Bank|Contact Center position is now open for candidates interested in the Bank Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
