Job Description
CC Analytics Team Member - CoE
Job Level/ Designation - M2
Function / Department - Customer Service - Corporate / Service Partner Operations
Location - Ahmedabad
No of Positions - 1
Job Purpose
- Generate and share insights from the Contact centre data sources (inbound/outbound/BO/Chat/SM) with all stake holders from time to time.
- Generate insights in creating value addition, digital adoption, cost reduction and proactive addressing of customer issues.
Job Level/ Designation - M2
Function / Department - Customer Service - Corporate / Service Partner Operations
Location - Ahmedabad
No of Positions - 1
Job Purpose
- Generate and share insights from the Contact centre data sources (inbound/outbound/BO/Chat/SM) with all stake holders from time to time.
- Generate insights in creating value addition, digital adoption, cost reduction and proactive addressing of customer issues.
💡 Quick Summary
Seeking a career-building opportunity? The Vodafone Idea | AGM | Call Centre Analytics COE |6|10 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
