Voice and Chat Process Executive | Work from Office | Jaipur

Hiring For International BPO

Responsibilities

• Answer Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Requirements

- Strong Communications Skills

- Ability To Listen And Problem-Solve

- Strong Interpersonal Skills

- Ability To Perform Under Pressure

- Basic Computer Skills

- Handling US Customer Over The Call Or Chat

- Customer Care

- Excellent Communications Required

Share Resume at +1+3147120