Job Description
You should have a good knowledge of computer systems.
You should have experience of handling customers on chat.
. You should be able to handle multiple customers at once.
You should have the ability to write, understand and speak English.
You should have a typing speed of 40WPM with reasonable accuracy.
You should be familiar with Microsoft Office and Excel.
You should have customer-oriented service support skills.
You should have the ability to handle multi-task.
Your communication skills should be good.
Send Your Resume On Number++1+O7+4O2+53
Requirements:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
You should have experience of handling customers on chat.
. You should be able to handle multiple customers at once.
You should have the ability to write, understand and speak English.
You should have a typing speed of 40WPM with reasonable accuracy.
You should be familiar with Microsoft Office and Excel.
You should have customer-oriented service support skills.
You should have the ability to handle multi-task.
Your communication skills should be good.
Send Your Resume On Number++1+O7+4O2+53
Requirements:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
💡 Quick Summary
Seeking a career-building opportunity? The Voice Chat Process position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad, Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
